Service Support Supervisor

• LCC616_Service_Support_Supervisor

The Role

Lancaster City Council is seeking a proactive and motivated Service Support Supervisor to lead our dedicated Service Support team. This is a fantastic opportunity to play a key role in supporting vital services including Food Safety, Pest Control, Environmental Protection and Animal Licensing/Enforcement.

This post is currently part of a pilot project aimed at integrating service support teams across the Environment and Place directorate. The successful candidate will be expected to provide support across multiple sites, including White Lund, The Platform, and Morecambe Town Hall.

At the conclusion of the pilot, the effectiveness of the integrated hub will be evaluated. Should the changes become permanent, the role will be subject to Job Evaluation and Pay Grading to reflect any increased responsibilities.

This post is permanent. The hours of work are 37 hours per week, working Monday to Friday. Hybrid working is available dependant on the needs of the service.

Flexible working friendly – we offer hybrid working, a generous flexi-time scheme, and opportunity to work with your team to establish working hours to enable you to maximise your work-life balance.

About You

You will identify with our organisational values of Pride, Ownership, Working Together and Ambition.

Our Benefits

Lancaster is a great place to work, as well as being part of something special you will also benefit from:

• Generous annual leave allowance
• Local Government Pension Scheme
• A range of employee benefits including discounted gym membership, cycle to work scheme, the opportunity to purchase extra time off, as well as discounts on days out, activities and retail.

Lancaster City Council has unanimously declared a climate emergency and will therefore work towards reducing carbon emissions to net-zero by 2030. As part of this role, you will be expected to participate and work towards reducing both carbon emissions and the impacts of climate change.

We are an Investor in People, Forces Friendly employer, and an Armed Forces Covenant committed organisation. We welcome applications from defence reserves and other members of our armed forces community. We are an inclusive employer and welcome applications from all parts of our community.

At Lancaster City Council we aim to have a diverse workforce that is representative of the district that we serve and provide a working environment where each employee feels able to bring their whole self to work. We welcome applications from all sections of our community and provide several supportive and inclusive workplace networks and safe spaces for employees to feel connected. Our workplace wellbeing strategy drives our commitment to staff wellbeing initiatives and ensuring that our organisation is a great place to work for all.

We are a disability confident committed employer.

Please note that due to the volume of applications we receive we are unable to update all applicants individually. If you do not receive a response from us within 2 weeks of the closing date, then your application will have unfortunately been unsuccessful in progressing to interview.

Interview date: TBC