Service Manager - Housing Regulations and Improvement

• Job_Description
• Person_Specification

We have an exciting opportunity for a Service Manager – Housing Regulation and Improvement to join our Housing Management Department.

We are looking for someone who has experience of working in social housing, project management or a governance role in a local authority who can identify gaps in services, areas of improvement and liaise with other managers to ensure that we deliver core functions in accordance with regulation.

Your professional accountability is to provide assurance that the Council is compliant with all statutory and regulatory housing requirements, developing action plans and remediations where we are deficient.

Reporting to the Assistant Director, the Service Manager – Housing Regulation and Improvement will have direct responsibility for: -

• Social Housing Regulatory Compliance
• Housing Complaints management
• Tenant Engagement and Involvement
• Housing Performance and Insight

You will have excellent investigative, problem solving and project management skills. You will also be a strong communicator as the role involves working with other departments to ensure our tenants are able live in safe and good quality homes.

The role enjoys a generous level of annual leave, agile working, and a Local Authority Pension

To apply please submit a CV and a separate supporting statement (maximum 3 pages).

The key information you need about the role should be in the job description/person specification, but if you have any further questions about the role, please contact: Email: nicky.moss@ashfield.gov.uk

Closing date: 19 July 2026

Interview date: 5 and 6 August 2026