Senior Surveyor

Job Description

Organisation: London Borough of Waltham Forest

Salary: PO7 £55,620-£ 58,692

Contract Type: Permanent, Full-time

Working hours per week: 36

DBS: Standard

Application Deadline: 04/01/2026

Proposed Interview Date(s): Week commencing 15th September

Reference: 1848

About Us:

Bursting with culture, energy, and opportunity, the London Borough of Waltham Forest is a fantastic and exciting place to work.

We are a highly ambitious borough. Driven by culture and the innate creativity of our residents, we have developed new and innovative ways to build our communities. Our Council is relentlessly resident-focused, insight-led, digitally driven and commercially minded; a Council focused on meeting the needs of our existing and future residents.

London Borough of Waltham Forest is one of the Mayor of London’s Good Work Standard employers. This accreditation is a proof of our commitment to creating a healthy, fair and inclusive workplace. This includes fair pay and conditions, workplace well-being, skills and progression and diversity and recruitment.

The Council’s preference is for online application. However, if you have a disability and are unable to complete an online application, please email recruitment@walthamforest.gov.uk so we can arrange an alternative application method.

About the role:

We are looking for a dynamic and experienced Senior Building Surveyor to lead from the front in delivering a high-performing, resident-focused repairs service within the London Borough of Waltham Forest’s Housing Directorate.

This is a key leadership role where you will manage and support a team of surveyors, providing expert technical guidance on complex cases, and deputising for the Head of Repairs Partnering when required. You’ll play an active part in mentoring and developing junior staff, helping to build a skilled, motivated, and solution-focused team.

You will be responsible for overseeing the delivery of general building surveying services across our diverse housing portfolio—ensuring that contractors, consultants, and partner agencies consistently deliver high-quality works that meet our standards for compliance, specification, timelines, and cost.

Key elements of the role include:

Maintaining accurate digital records and producing detailed reports based on regular site visits.

Ensuring our asset management database is consistently updated to reflect the latest repair activities and case progress.

Monitoring and managing repair workflows to support the achievement of our 28-day Tenant Satisfaction Measure, helping our contractors deliver timely and effective repairs that put residents first.

This role is vital in our commitment to delivering an exceptionally responsive, customer-centric repairs service, ensuring our homes are safe, well-maintained, and compliant with all regulatory requirements.

You will work closely with the Building Safety Operations and Building Safety Compliance teams to support our legal and safety obligations and ensure all works align with our building safety strategy.

In addition, you’ll collaborate with the Planned Works team to inform future investment decisions—ensuring that our planned maintenance programme helps to reduce the need for costly, reactive repairs in the long term.

This is more than just a technical role it’s a chance to lead, influence, and make a measurable difference in the lives of our residents by ensuring that every home is safe, secure, and properly maintained.

>> Click here to download the Role Profile <<

Key Responsibilities:

• Experience working as a surveyor within a social housing organisation
• Experience managing staff or contractors effectively to work towards a common goal
• Good people management skills and able to work constructively with others
• Experience of administering building contracts
• Experience of administering partnering contracts
• Experience of building surveying in residential environment
• Experience of Stock Condition Surveys
• Experience of HHSRS assessments
• Experience of liaising with residents
• Knowledge of Asbestos Regulations
• Knowledge of housing legislation and regulations with particular reference to repairs, maintenance
• Able to work in an inclusive manner with staff and residents
• Project Management skills
• Adept at applying Health & Safety, Customer Care and Communications policies appropriately
• IT literate, particularly with Microsoft Office, Word, Excel.
• Good Report writing skills.

Qualifications and Requirements:

Relevant Building qualification, NVQ, ONC, Degree or equivalent or vocational qualification in relevant subject or area.

Evidence of Continuous Professional Development.

Terms and conditions:

The below terms and conditions apply to this role:

Satisfactory employment references and CIFAS identity checks;

Satisfactory declaration of interest;

Satisfactory DBS check;

As a public authority, we must ensure that members of staff in public-facing roles are able to speak fluent English. This means that they must have a command of spoken English, with confidence and accuracy, sufficient for the effective performance of their role. This requirement does not refer to any particular English language qualifications, regional or international accents, dialects, speech impediments or the tone of conversations. It does not require staff to speak only in English.

How to Apply:

Interested candidates are invited to submit their applications online by pressing the ‘Apply’ button below. This includes a supporting statement that outlines to us how your skills and experience make you a good candidate for this vacancy.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Equal Opportunity Employer:

Waltham Forest is a diverse borough where diversity is valued and is integral to both, service delivery and employment of its staff. The Council is proud of its rich mix of communities and as the largest employer in the area, it works hard to respond to the changing needs of its population. We use our statutory duties on race, gender and disability equality and best practice in respect of age, faith and sexual orientation to ensure equality of opportunity in the workplace. The Council is committed to meeting its 4 equality objectives: - Promoting equality of opportunity - Opposing all forms of discrimination, intolerance and disadvantage - Ensuring our workforce reflects the diverse communities of Waltham Forest at all levels. - Providing fair, appropriate, accessible and excellent Services to all. Respecting Diversity is a core Council value.

To support the above and reduce the risk of bias in its recruitment activities, the council is operating an anonymous shortlisting process, which hides personal information that can identify individuals until their application has been considered for shortlisting. The council also operates a scheme whereby, for jobs graded up to and including scale SO2, internal candidates are considered first. This includes those candidates who self-identify as having a disability for the purposes of the Disability Confident scheme. For more information, please refer to our recruitment and selection policy.

We are keen to support employees to balance their working life with other commitments. Therefore, wherever possible, we will consider working arrangements that suit an individual's personal circumstances whilst still meeting the needs of the Council. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below or feel free to discuss this during your interview.

For more information on the benefits of working for the Council, please visit https://www.walthamforest.gov.uk/jobs-and-training/find-jobs-and-other-opportunities/working-us.

Contact Information:

If you have any questions about this vacancy or the application process, please contact Sharon-Leigh Gordon at Sharon-Leigh.Gordon@walthamforest.gov.uk

If you have any technical issues when trying to apply for this post, please contact our Recruitment Team via email at recruitment@walthamforest.gov.uk.

Click here for further information on the Human Resources recruitment privacy notice.