Senior Rough Sleeping Outreach Worker

Coventry’s Rough Sleeping Team has grown significantly over recent years and now supports people experiencing homelessness at every stage of their housing journey. We help individuals move indoors and work with them to prevent further homelessness once they have secured accommodation. Our team supports people with a wide range of needs, often involving complex and challenging circumstances.

We recognise that for some individuals, returning to rough sleeping can be a recurring experience. We are committed to breaking this cycle by providing more effective and sustainable supported accommodation.

As part of our expanding team of Outreach and Accommodation Workers, the new Senior Accommodation Worker (RSOT) will be responsible for managing a new 15‑room Supported Accommodation house and leading a team of four Support Workers.

In line with our One Coventry Values, we want to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thinking. We particularly welcome applicants from minority ethnic, LGBT+, disabled and neurodiverse communities to make a real difference to our residents so that equity and respect remains at the heart of everything we do.

Our Values are:

• Open and fair: We are fair, open, and transparent.
• Nurture and develop: We help and encourage everyone to be their best and do their best.
• Engage and empower: We talk and listen to others, working together as one.
• Create and innovate: We embrace new ways of working to continuously improve.
• Own and be accountable: We work together to deliver the best services for our residents.
• Value and respect: We put diversity and inclusion at the heart of all we do.

The Senior Accommodation Worker (RSOT) will lead the day‑to‑day operation of a new 15‑room Supported Accommodation house, ensuring the delivery of high‑quality, person‑centred support for individuals transitioning away from rough sleeping. The post holder will manage and support a team of four Support Workers, providing guidance, supervision, and direction to ensure consistent and effective practice.

The role involves working closely with residents to stabilise their accommodation, develop independent living skills, and access the services they need to sustain long‑term housing. You will also support the development of improved pathways into accommodation, strengthen partnership working with internal and external agencies, and ensure accurate monitoring of outcomes and progress. This is a frontline leadership role requiring strong organisational skills, sound professional judgement, and a commitment to improving outcomes for people experiencing homelessness. The role sits within a wider supportive team, providing street outreach and accommodation support

All candidates must have the Right to Work in the UK. We are currently not offering sponsorship for this role.

We are seeking a motivated and resilient individual with experience of working with rough sleepers or people with multiple and complex needs. You will bring a calm, professional approach and the ability to build constructive relationships with individuals who may have experienced trauma, instability, or repeated homelessness.

The successful candidate will demonstrate strong leadership skills, the ability to support and guide a small team, and confidence in managing challenging situations. You will be an effective communicator, able to work collaboratively with a wide range of partners, and capable of developing creative solutions to help individuals move towards sustained accommodation.

If you need help or support to complete your application, please visit our accessibility page to see how we can assist you.

Guaranteed Interview Scheme - As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role and identify with one of the below criteria:

• Members of the Armed Forces and veterans
• Are currently in care or have previously been in care
• If you consider yourself to be disabled or if you have a long-term health condition

For full details on the application process please read the attached document on our jobs page labelled 'Coventry City Council Application Process'. If there is any evidence of a candidate using AI to complete their application, then the application will be rejected unless the candidate can provide a justification which the Council considers to be reasonable.

Interview date(s): 30/01/2026

Coventry has a proud, innovative and creative spirit that throughout its history has seen communities come together to tackle problems and bring about real social change.

We are cutting-edge, challenging, youthful, vibrant and diverse.

At Coventry we are committed to excellence in everything we do. With around 5100 staff from a range of different backgrounds, our aim is to recruit and develop talented people who will focus on our customers, take responsibility, work together and find better ways of doing things.

To deliver the best services to our residents, we need the best people working for us to make a difference to our communities.

If you join us, we will provide a fantastic rewards and benefits package - to find out more please visit https://www.coventry.gov.uk/council-vacancies