Senior Revenues Officer Non-Domestic Rates

Senior Revenues Officer Non-Domestic Rates

£16,559 - £17,785 per annum

18.5 hours per week

We have an exciting opportunity for a Senior Revenues Officer NDR to join our Revenues and Benefits Service. We are looking for an enthusiastic, committed and self-motivated individual with experience in Non-Domestic Rates administration who can help deliver an efficient, accurate and customer-focused service.

In this varied role, you will be responsible for the administration of all aspects of Non-Domestic Rates liability and collection. This includes establishing and maintaining business rate accounts, determining liability, processing changes in occupation and rateable values, administering reliefs and exemptions, and ensuring accurate billing and recovery action in accordance with legislation and Council policies.

You will provide advice and guidance to businesses, customers and colleagues on complex Non-Domestic Rates matters, resolve enquiries, maintain accurate records and ensure all relevant information is recorded on the appropriate systems. You will also liaise with the Valuation Office Agency and other stakeholders, support court-related processes where required, and contribute to the effective collection of local taxation income.

Excellent communication and customer care skills, a flexible approach and the ability to analyse and interpret complex information are essential. You will need to work accurately under pressure, manage competing priorities and adapt to changing legislation and service demands. The successful applicant will join a small, friendly and supportive Revenues team based at our Council Offices in Kirkby-in-Ashfield.

Applicants should have experience of working with computer systems and demonstrable experience of dealing with Non-Domestic Rates. Knowledge of Council Tax legislation and recovery processes would be advantageous. Please read the job description and person specification carefully before applying.

If you are interested in this opportunity and would like an informal discussion, please contact Tammy Fox at tammy.fox@ashfield.gov.uk.

DBS check required.

Closing date: 29 November 2026

Interviews: w/c 7 December 2026