Senior Revenues and Benefits Officer

• Person-Specification--CVP0574
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• Conditions_of_Service_-_CVP0574

To upload your CV you will need to click on the link below and create an account with Jobs Go Public if you have not already done so.

You will also be required to input your name and email address and will be invited to complete an equal opportunities questionnaire.

Knowsley Council is an award-winning Local Authority, named Local Authority of the Year in the Municipal Journal Awards 2024.

We are an Accredited employer under the Liverpool City Region Fair Employment Charter, demonstrating that we are committed to the principle of fair employment and we are dedicated to providing a healthy, fair, inclusive and just workplace.

Come join us and be part of our success.

Knowsley Council’s Exchequer Services plays a vital role in safeguarding the financial health of the authority while supporting our residents. We manage key income streams and ensure compliance with legislation, helping the Council deliver high-quality services to the community.

We are seeking an experienced and dynamic Senior Revenues and Benefits Officer, with a knowledge of collecting Sundry Debtor income.

As Senior Revenues Officer, you will

Supervise the Team in the absence of the Team Manager and provide advice and technical support to colleagues

Allocate tasks and responsibilities to appropriate members of the team and assist in monitoring team performance on a regular basis.

Assist management in making decisions to ensure that the operational needs of the team are met, considering the impact and implications on other parts of the Service and wider organisation.

Participate in projects designed to improve the quality of service provided, including testing of new/upgraded computer systems and take a proactive approach to identifying improvements in working practices.

Assist the Team Manager in management checks and quality checks in accordance with agreed working practices, verification requirements and Council procedures

About You

To be successful, you must be able to demonstrate an up to date, in depth knowledge and understanding of Local Authority Sundry Debtors procedures.

You must have the ability to self motivate, plan activities and projects and prioritise work to ensure that targets and deadlines are achieved.

Why Join Us?

Flexible working arrangements and hybrid options.

Generous annual leave and pension scheme.

Opportunities for professional development and career progression.

Be part of a forward-thinking council committed to innovation and community impact.

Closing Date: Wednesday, 15th April 2026

At Knowsley we value our applicants and want them to feel well-informed and welcomed. If you have any questions about this specific job role or what it is like to work at Knowsley, please contact:

Cathy Boardman
Cathy.Boardman@knowsley.gov.uk

Michael Hyland
Michael.Hyland@knowsley.gov.uk

At Knowsley Council we will consider requests for flexible working. For most roles, the following types of flexibility are usually possible: flexible hours, working from home, compressed hours, part-time.

We welcome applications from residents and beyond, regardless of background, belief, or identity, recognising the value that diversity brings to our organisation. We particularly welcome applications from individuals from Black and Minority Ethnic backgrounds and candidates with disabilities as we acknowledge their underrepresentation in our workforce.

See the benefits of working for Knowsley MBC https://www.knowsley.gov.uk/yes.

We reserve the right to close this vacancy earlier than the specified date should we receive sufficient applicants.

Please upload your CV along with a supporting statement as one document in PDF or Word format. Your CV and supporting statement should be tailored to reflect the competencies within the person specification.

Please note if a CV and supporting statement does not reflect the person specification it is unlikely to be shortlisted.