Senior Licensing Officer

Senior Licensing Officer

Salary - £30,024 -£33,699 (Grade 5)

Hours - 37 hours per week

Contract type - Full time, permanent

Workstyle - Flexible, hybrid working

Join Our Team as a Senior Licensing Officer

Looking to take the next step in your Licensing career?

We are looking for a Senior Licensing Officer to join our fast-paced, supportive Private Hire and Hackney Carriage Driver Licensing Team. This is an exciting opportunity for an experienced Licensing professional who is ready to take on a more senior, high-impact role.

The primary focus of this position is the end-to-end processing of Private Hire Operator licence applications, from receipt and validation through to final issue, ensuring all applications fully comply with the requirements of City of Wolverhampton Council. You will play a critical role in maintaining standards, ensuring accuracy, and supporting a robust and compliant licensing service.

Alongside this, you will act as a key point of expertise within the team, offering guidance, sharing technical knowledge, and supporting Licensing Officers in their day-to-day work. While there are no direct line management responsibilities, you will take ownership of processes, help drive consistency, and contribute to the smooth running of the service. You will also support wider Senior Licensing Officer functions, including hearings and operator-related work.
What we’re looking for:
• Strong knowledge of licensing legislation and procedures
• Proven experience in Private Hire and Hackney Carriage Licensing
• Confidence in supporting and guiding colleagues
• A proactive and organised approach to managing busy workloads
• Excellent communication and IT skills
• A keen eye for detail and commitment to accuracy

For full details of the responsibilities and requirements of this role please see the attached Job Description and Person Specification.

Why join us?

This is a fantastic development opportunity for those looking to progress their Licensing career. You’ll be part of a friendly, experienced team where your expertise is valued and your contribution makes a real impact.
We offer a range of benefits including discounted gym membership (WV Active), access to Care First (our Employee Assistance Programme), and free eye tests.

If you’re passionate about Licensing and want to help shape a high-performing, customer-focused service, we’d love to hear from you.

For more information or an informal discussion, please contact Balvinder.meetca@wolverhampton.gov.uk

Our working arrangements

All council roles are allocated to either a fixed, field or flexible work style. Some roles are agile which enable and empower employees to maximise their performance and productivity, whilst maintaining a healthy work life balance. Roles with a fixed workstyle work in a fixed permanent council location. Roles with a field workstyle are usually allocated where employees are required to be out working in the community with a minimum requirement for 'touch down' space at any council location. Roles with a flexible workstyle have a flexible base location to meet the needs of the business and employees can work from a mixture of home or any council office, partner/client, or external location, as required to meet service requirements.

Please refer to the Job Description for further information on the workstyle assigned to the role you are applying for.

For more information about working for our organisation including the culture of the Council, the Council plan and vision, staff equality forums, core HR policies, employee benefits and much more please click here.

Diversity

We are committed to building a workforce that is reflective of the diverse community we serve. We want to attract the best applications from people of all backgrounds and underrepresented groups because we strongly believe in adding value through diversity, inclusion, and equality. Our employees enable us to deliver services that are accessible, inclusive, and reflective of Wolverhampton residents.

Our status as a Disability Confident Employer showcases our commitment to people with disabilities or health conditions, advocating for their opportunities and potential.

We've received the Stonewall Gold Award, emphasising our dedication to the LGBT+ community by nurturing an inspiring, inclusive, and equal workplace.

As of March 2023, the RACE Code Quality Mark signifies our active engagement with racial equality. These recognitions validate our continuous efforts towards fostering an inclusive work environment that respects and values our diverse employees.

As part of our commitment as a Disability Confident employer, a Gold Award Armed Forces employer and our commitment to supporting care leavers - we offer a guaranteed interview as long as your application meets the essential criteria for the post.

We encourage, inspire and value an inclusive culture here at the council where employees can flourish, thrive and be themselves. We have four staff equality forums for employees to join. These help to ensure our employees have a voice, they feel empowered to speak up and where everyone is treated with respect - Learn more about the staff equality forums here

Recruitment of Ex-Offenders

We are committed to the fair treatment of all our employees, potential employees, or users of our service regardless of offending background. The Council uses the Disclosure and Barring Service (DBS) for any vacancies that require a DBS check to obtain information about applicants to assess their suitability for employment in positions of trust. We do not discriminate unfairly against any individual on the basis of a conviction or any other information revealed as a result of a DBS disclosure - Learn more here

Employment Information & Support

If you are considering applying for an apprenticeship or a role where the salary is (Grade 2-5), and would like to visit us to learn about the application, interview process and what it is like to work for the council, please click on this link to find out more - Learn more here