Senior Homeless Officer

Please apply online via the link provided.

Please note, we do not accept CVs submitted without a fully completed online application form.

We are recruiting for one permanent and one fixed term Senior Homeless Officer to join our very busy Homeless Team, which has the responsibility for the prevention of homelessness and carrying out all the Council’s statutory homelessness duties.

As well as managing more complex cases as directed, and working with other voluntary and statutory partners, the successful applicants will also be responsible for undertaking statutory Reviews and appeals in line with Part VII Housing Act 1996 (as amended). These roles will also provide senior officer case support to the Housing Solutions Officers within the team, ensuring that casework quality is of good quality and meets all necessary legal standards outlined in the Act and the associated code of guidance as well as deputising for the Housing Casework Manager as required.

Applicants should have experience of working with vulnerable people, other agencies and knowledge and experience of housing and especially the legislation and statutory duties for local housing authorities working with homelessness.

The successful candidate will be based mainly at the Civic Centre in Chelmsford working 37 hours per week but will be required to work away from the office for some of the time. Hybrid working will become available once the successful applicant has been fully trained.

Please let us know on your application form whether you are interested in the permanent role, the fixed term role, or both roles.

Interviews are currently scheduled for 23rd and 24th October 2025.

Chelmsford City Council is committed to safeguarding vulnerable groups and expects all employees to share this commitment and have a range of policies and procedures in place which promote safeguarding and safer working practices across our services. The Council's Safer Recruitment process contains pre-employment checks which includes safeguarding training, obtaining references and ensuring compliance with Disclosure and Barring Service process.