Senior Electoral Services Officer

• Senior_Electoral_Services_Officer_Nov_2025
• SESO_personal_specification_November_2025
• Join_us_at_Tonbridge___Malling_BC

Please apply online. If this is not possible, please contact a member of the HR team by emailing personnel.services@tmbc.gov.uk

Are you an organised and detail-oriented administrator with a passion for democracy?

Tonbridge & Malling Borough Council is looking for a motivated Senior Electoral Services Officer to join our friendly and busy Electoral Services team. This is an exciting opportunity to play a key role in delivering elections, referendums, and maintaining the Register of Electors, ensuring that residents can participate in the democratic process.

As the Senior Electoral Services Officer, you will report to the Head of Electoral Services Manager Your role will be to assist the team to deliver smooth and efficient electoral services in our Borough. Your key responsibilities will include:

• Maintaining and updating the Register of Electors, including managing absent voters and election staffing records.
• Handling public and stakeholder enquiries via phone, email, and in person, providing accurate and professional responses.
• Assisting in the planning, organisation, and delivery of elections, referendums, and statutory polls.
• Supporting voter engagement campaigns to encourage participation in elections.
• Keeping up to date with electoral legislation and ensuring compliance with the Elections Act 2022.
• Carrying out general administrative duties, including data entry, document scanning, and customer service.
• Assisting in the preparation, compilation, and publication of key electoral documents.
• Handling and transporting election materials such as ballot boxes when required.
• Producing the monthly update for the Register.
• Adding new properties to the register.
• Supervising the Electoral Services Officer and Voter Registration Officers.
• Deputising for the Head of Electoral Services in their absence.

We are looking for someone who is organised and detail-oriented, with excellent administrative skills and the ability to manage competing priorities. The ideal candidate will be a confident communicator, capable of handling enquiries professionally and diplomatically. Proficiency in IT will be essential, with experience using Microsoft Word, Excel. Experience in Electoral services and software an advantage, but not essential.

This role requires flexibility, especially during election periods when additional hours will be necessary, including evenings and weekends.

If you are looking for a rewarding role where you can make a difference to local democracy, we would love to hear from you!

Discover what it’s like to work at Tonbridge and Malling Borough Council and explore the benefits we offer by clicking here: Working for us – Tonbridge and Malling Borough Council

For an informal discussion about the role, please contact Daune Ashdown, Head of Electoral Services, at daune.ashdown@tmbc.gov.uk (direct candidates only please).