Senior Business Support Officer

Senior Business Support Officer (Part-Time)

Safeguarding and Quality Assurance Service
Grade 5 | £26,403 – £28,142 (pro rata)

We are seeking an enthusiastic and experienced administrator to join the Safeguarding and Quality Assurance Service as a part-time Senior Business Support Officer. This is a key role within Children’s Services, supporting statutory safeguarding processes to ensure the best outcomes for children and young people.

The post will primarily be responsible for the accurate and detailed minute taking of Child Protection Conferences, Child in Care Reviews and Position of Trust meetings. You will be required to attend meetings and produce comprehensive, high-quality minutes that accurately reflect complex discussions and decisions, involving sensitive and confidential information.

Working with a high degree of autonomy, you will manage your workload effectively and ensure that all documentation is produced within required timescales. This role offers an agile working style, with a mixture of home and office-based working.

Key Responsibilities

• Attend safeguarding meetings and produce clear, accurate minutes and records
• Ensure timely completion of documentation in line with statutory requirements
• Handle highly sensitive information with professionalism and confidentiality
• Support the coordination and administration of meetings and related processes
• Maintain and update information across key systems
• Liaise with colleagues, partners, and agencies to support service delivery

We are looking for someone who has proven experience in minute taking, particularly in complex or formal settings, has strong administrative experience, can work with accuracy and attention to detail under pressure, is highly organised and able to manage competing priorities, demonstrates excellent communication and interpersonal skills and is confident using a range of IT systems and producing written documentation to a high standard

A relevant qualification (e.g. NVQ Level 3 in Business Administration or equivalent) is desirable, along with a commitment to ongoing professional development.

Workplace Attendance: Working in the office 3+ days a week (pro-rata) or Onsite full time

So that we can demonstrate Dudley’s commitment to diversity and inclusion and to improve bias in the recruitment process that could create barriers for candidates. Your personal data will be anonymised when you apply, to ensure that you comply with our anonymisation process, please ensure you have removed your name and date of birth from any attachments prior to uploading them to your application.

Online application forms will only be accepted for this vacancy, online facilities for jobs are available at public libraries within the Dudley Borough.

All applicants must be able to provide documentation to prove their right to work in the UK.

Please note: Dudley MBC does not currently offer sponsorship for candidates without the Right to Work in the UK.

If you require support completing an online or paper application form and or interview techniques, please contact Dudley Adult and Community Learning on 01384 818 143 or acl@dudley.gov.uk who can support with Digital Skills and Job Applications.

If you have a disability and require assistance in making an application please contact the HR Resourcing Team via HR.Resourcing@dudley.gov.uk

If you are experiencing a problem whilst applying for a position, please follow the link below to the WM Jobs Help Page in the first instance https://help.wmjobs.co.uk/

If the WM Jobs Help Page does not resolve your issue then please contact the HR Resourcing Team via HR.Resourcing@dudley.gov.uk

Dudley Council will check the information that you have provided against any details already held for accuracy and completeness. The Council will check, share and cross match your information both internally within the council and with external organisations to protect public funds and prevent or detect crime, only where the law allows us to do so.

The Council’s full Privacy and Disclaimer Statement can be accessed on the website at https://www.dudley.gov.uk/privacy-disclaimer-statement/

N.B. We reserve the right to close this vacancy prior to the advertised date should we receive a large number of applications

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