Senior Business Support Assistant (Casual)

Job Description

Organisation: Leicestershire County Council

Work Location: County Hall, LE3 8RA

Salary: £26,832 - £28,146 per annum (pro rata for part-time) (Pay award pending)

Working Hours: 9am to 5pm

Contract Type: Casual - for 3 months

Closing Date: 7th May 2026

Interview Date(s): W/c 11th May 2026

Are you organised and good with detail? Do you want to make a difference to the children of Leicestershire

We are looking for some temporary support for Leicestershire’s Inclusion Service. Your 3-month post would involve processing referrals, updating databases and chasing information that we require about education plans.

An opportunity has arisen for a well-organised and effective individual to join the Children and Family Services Business Support Team as a Senior Business Support Assistant within the Education arena.

About the Role

As a Senior Business Support Assistant, you will join a friendly, motivated team committed to providing excellent customer service. You will provide back-up to colleagues across service areas and assist in handling urgent work on a daily basis.

Main duties and responsibilities:

• To be responsible for providing a comprehensive range of business support services both administrative and secretarial functions. Utilising good organisational skills to co-ordinate local and statutory requirements and arrange statutory meetings.
• To create, develop and maintain information systems and processes including Microsoft Office packages to produce reports.
• To support the administration of complex databases ensuring all necessary updating systems are in place, accurate and to ensure effective systems are maintained to allow the supply of information for auditing purposes – allowing the information to be analysed efficiently and effectively across service areas.
• To be able to prioritise your own workload to Statutory deadlines and work as part of a team.

For information on our approach to the recruitment of ex-offenders, please see our policy statement.

About You

To apply for this post, you must have/be:

• Recognised Academic Qualifications e.g. 'GCSE', 'A' Levels, Vocational Qualifications, Professional/Further Education Qualifications in relevant area. NVQ 2 in Business Administration or equivalent. Or equivalent level of relevant experience.
• Be trained and proficient in all aspects of Microsoft Office including the ability to use spreadsheets and perform basic data analysis.
• Good organisational, verbal and written communication skills.
• Excellent customer care skills and a full understanding of the need to maintain confidentiality.
• To be able to produce accurate work to deadlines.
• To have the ability to establish and maintain working relationships and communicate effectively with staff at all levels.
• To have the ability to prioritise own workload and work under minimum supervision, with a flexible approach.

In addition, we also expect you to share our commitment to our values and to delivering accessible and inclusive services which meet the needs of all of our residents. You will be asked to demonstrate your understanding of these commitments as part of the selection process.

Reasonable adjustments will be considered for applicants with a disability. We are a Disability Confident Employer.

Interested in Flexible Working?

We are open to discussions about flexible working, which may include part time working, job sharing, term-time working, flexible start and finish times, and hybrid working, depending on the requirements of the role and the service. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below.

For more information or an informal discussion, please contact:

Rachel Simpson - Senior Business Support Officer

Telephone: 0116 3051475

Email: Rachel.Simpson@leics.gov.uk

How to Apply

At Leicestershire County Council we’re looking for top talent from all walks of life. Whoever you are, wherever you’re from, and whatever your background - we care about what you bring to our organisation, not just what’s on your CV. That’s why we’ve designed a recruitment process that’s fair, accessible, and focused on potential. And with benefits that support people at every age and stage of life, we make sure you can thrive - both personally and professionally.

If you share our passion to make a difference for the people of Leicestershire, we’d love to hear from you. Click the apply button to submit your application, ensuring that you upload a supporting statement that explains how you meet the criteria listed in the ‘About You’ section above. Without this information, we won’t be able to assess your suitability for the role, and your application will be rejected. For tips on how to write your statement, see the How to Apply section on our career site.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

If you have any technical issues when trying to apply for this post or you want to request an application pack in an alternative format, please contact our Employee Service Centre by telephoning 0300 3030222 (select option 2) or raising a ticket via our online portal: https://emss.org.uk/support.

By applying for this post, you agree to our Terms and Conditions.

About us

About Leicestershire County Council

At Leicestershire County Council, we're committed to making a real difference in people's lives. Our aim is to work with communities and partners to deliver public services that make Leicestershire the best possible place to live and work for everyone.

Our employees play a key role in supporting this goal and helping us deliver the vital services we provide to the people of Leicestershire. Whether you're starting your career or looking for your next challenge, you'll find a place with us where your ideas are valued, and your work has purpose.

For further information on what it’s like to work for us and the benefits we offer, please refer to the following:

Our Recruitment Process
Our Organisational Values
Our Employee Benefits
Working for Us