Senior Business Services Manager (2 Posts)

Lead with purpose. Collaborate for impact. Shape how the Council works.

Derbyshire County Council is continuing to strengthen its One Council approach, bringing together Business Services into a single, professional, and collaborative function that supports services to deliver the best possible outcomes for residents. Derbyshire County Council is now looking to invest in its management capacity and appoint two new Senior Business Services Managers to play a pivotal leadership role within our Business Services function.

This is a key senior management post, responsible for leading and delivering an innovative, efficient, and professional business services offer across the Council, supporting our wider senior leaders and operational teams to deliver high‑quality services to our Derbyshire residents.

About the role

As Senior Business Services Manager, you will:

• Lead collaboratively, building trusted relationships with senior leaders, operational teams, and corporate support services to deliver an effective business‑partnering model
• Champion innovation and continuous improvement, leading the development of streamlined processes, new ways of working and service redesign to improve quality, efficiency, and outcomes
• Empower managers and teams, creating a positive, inclusive culture that encourages accountability, flexibility, professional development, and shared ownership of performance
• Translate business and operational priorities into effective workforce planning, resource allocation, service standards, and performance management
• Drive consistent delivery of high‑quality business services through agreed service level agreements, performance indicators, and continuous review
• Take accountability for financial management, ensuring responsible stewardship of budgets, achievement of savings targets and value for money
• Work across boundaries with Digital, Property, HR, Legal and Democratic Services to ensure joined‑up, customer‑focused support to departments
• Support the Head of Business Services in the delivery of strategic initiatives, business continuity planning, risk management, and service redesign

This role requires confident leadership, sound judgement, and the ability to work with sensitivity and professionalism in a complex, politically aware environment.

About you

You will bring:

• Substantial senior management experience within a complex organisation
• A strong track record of leading business services or corporate support functions, with a collaborative and empowering leadership style
• Experience of managing budgets, resources and performance with clarity, transparency and accountability
• Proven ability to lead and sustain change, delivering improvements through engagement, innovation and partnership working
• Excellent communication and influencing skills, with the confidence to work constructively with senior stakeholders
• A relevant professional qualification or equivalent significant experience at senior level

Experience within a local authority or public sector setting, and knowledge of business process improvement approaches (such as Lean or agile), would be advantageous.

Why Derbyshire County Council?

We offer the opportunity to work at scale, make a real impact on public services, and be part of a leadership team committed to collaboration, innovation, and continuous improvement. We are passionate about supporting our people and creating an inclusive, supportive working environment.

• Access to the Local Government Pension Scheme
• 27 days (increasing to 32 after 5 years’ service) annual leave plus 8 bank holidays
• Flexible and hybrid working, supporting work‑life balance
• A supportive senior leadership culture that values collaboration and shared problem‑solving
• Investment in leadership development, wellbeing, and professional growth
• Access to Derbyshire Rewards, occupational health support, and wellbeing services

Want to know more?

For an informal and confidential discussion about the role, please contact Sharon.elliott@derbyshire.gov.uk or call on 01629 532300

Provisional interview date: 1 – 2 June 2026

BSM26

Apply now and take the first step towards a fulfilling career with us! By joining Derbyshire County Council you will have access to a range of amazing rewards and employee benefits, including our generous annual leave scheme, excellent local government pension and fantastic employee discounts. To discover more detail about the rewards and benefits available to you, click here

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This role currently offers hybrid working options which will be to subject service needs, there'll be an opportunity to discuss working arrangements for this position at interview.

Important: Derbyshire County Council holds a sponsorship licence, but this role does not offer visa sponsorship. Please apply only if you already have the right to work in the UK without sponsorship, as applications that do not meet this requirement will be rejected.

We welcome applications from individuals who share our values — being Collaborative, Innovative, Empowered and Accountable. These values describe who we are and what we stand for as a council. They help shape our culture, encourage consistent behaviour and guide how we work together to make a positive difference for both our employees and the residents we serve.