Senior Administrator

Job Introduction

A temporary administrative role for 9 months is now available in the Core Support and Improvement, Adult Social Care and Safeguarding Business Support Team.

Our team:

Business Support plays a vital role in the effective functioning of Adult Social Care and Safeguarding Services, facilitating seamless operations that enable frontline staff to prioritise community engagement. Our team delivers comprehensive administrative support across key areas including Strategic Management, Safeguarding, First Contact, Adult Learning Disabilities and DOLs thereby empowering operational managers and social workers to focus on individuals requiring assistance. Each position within Business Support contributes significantly to the well-being of people throughout Staffordshire.

Main Responsibilities

This is an important opportunity to contribute to the support a high-profile programme of work focused on improving data quality, maintaining service resilience and supporting readiness for the implementation of a new Health and Care client database.

You will play a key role in helping the service respond to increased operational demand, tackle data strands cleansing activity, reduce backlog and support other business continuity during a period of change. This post offers the opportunity to make a direct impact on compliance, service effectiveness and the quality of information used across the service.

Why this role matters

This post is critical to supporting data quality, compliance and audit readiness across the service. The work will help improve operational efficiency, reduce duplication and strengthen resilience during a significant period of organisational and system change. The role will also provide wider administrative support across the service as operational needs arise.

The Ideal Candidate

We are looking for someone who:

• Has strong administrative experience in a busy service environment
• Has excellent attention to detail and accuracy
• Can manage and prioritise a varied workload effectively
• Is confident working with complex data and records
• Can communicate well with colleagues and stakeholders
• Is able to identify issues, investigate thoroughly and support resolution
• Can work flexibly to respond to changing operational priorities

You'll need to work well with others, be organised, and have solid IT skills. Essential qualities include:

• NVQ Level 3 in Business Administration or equivalent t
• The ability and significant experience of using IT systems including Microsoft Office, Outlook and electronic financial processes
• Work with minimal supervision and take responsibility for day to day decisions
• Interpret, format and accurately present information using the software provided.
• Effective written and oral communication skills with internal & external colleagues, as well as members of the public
• Work with minimal supervision and take responsibility for day to day decisions

If you're unsure if your experience is suitable, contact the recruiting manager at louise.kelsall@staffordshire.gov.uk (01785 356832) for more information.

This role may require working from different offices. Currently, we operate both in-office and remotely in line with business demand.

Interview Date: 9 July 2026

Our Recruitment Process: We anonymise applications during shortlisting to ensure only relevant information is considered. Please complete your application fully, especially the supporting statement, to highlight what you’ll bring to the role. Please note: The minimum essential criteria in the ideal candidate section detailed above will be used if you are applying under one of our Interview Guarantee Schemes, detailed below.

About Staffordshire County Council

We are no ordinary county council:

Our Values:

The core of who we are as an organisation. Just like we all have personal values that shape our thoughts and behaviour, organisational values drive how we think and act collectively.

Our values were created and shaped by colleague feedback and national best practice and they sit at the heart of People Strategy:

We have a real sense of community spirit that brings our people together. This feeling of belonging means we are all connected to what we do and take pride in the difference we make every day for Staffordshire people. We are ambitious and our sights are set firmly on a better future.

We look forward and race ahead - that goes for your career too.

Our benefits:

We recognise that it is our employees that are central to everything we do. We aim to create a supportive working environment where employees can achieve their full potential and achieve a healthy work-life balance.

In addition to your salary, as a member of staff, you will have access to Our rewards and benefits - Careers at Staffordshire

Our recruitment process:

As an Authority we are committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expect all staff and volunteers to share this commitment.

Staffordshire County Council is an equal opportunities organisation and Disability Confident employer. We encourage applications from all background and communities

As part of our commitment as a Disability Confident employer, a Gold Award Armed Forces employer and our commitment to supporting care leavers - we offer a guaranteed interview as long as your application meets the minimum criteria for the post.