SEND SAS Monitoring & Resource Officer

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Job Title: SEND SAS Monitoring & Resource Officer
Starting Salary: £26,835 progressing to £30,060 per annum per annum (pro rata for part time) – pay award pending
Hours: 37 per week
Location: Hemel Hempstead
Contract Type: Permanent
Directorate: Childrens Services

About the team

This role will support the SEND Specialist Advice and Support (SAS) Service. The SEND SAS is made up of teachers and support staff who work with schools and settings across the county when pupils need extra support for their learning. The Service is part of Children’s Services in Hertfordshire County Council.

We work throughout Hertfordshire to support children and young people (0-25) with special educational needs and disabilities, their families and schools or settings.

Specialist advisory teachers support the following areas of special educational needs and disabilities:

• sensory impairment (visual, hearing and deafblind),
• physical and neurological impairment,
• autism, social communication and interaction needs
• cognition and learning needs difficulties

SEND SAS provides specialist advice, guidance, modelling of strategies and interventions. We also provide a range of training to support the development of classroom strategies and targeted intervention to ensure children and young people have access to learning within their school/setting. Our offer of support includes advice about enabling environments for children and young people with a sensory and/or physical disability to ensure their access and inclusion.

In addition to home visits for our babies and toddlers, we provide specialist groups to support our Early Years children and their parents/carers. The groups are for children with a sensory need.

Recently the service has started to offer teaching and reintegration support to children and young people out of education.

We have a strong commitment to supporting the wider work of Hertfordshire County Council’s strategic developments, including Local Partnership working with stakeholders to improve outcomes for our children and young people.

About the role

As a SEND SAS Monitoring and Resource Officer, you’ll play a vital role in supporting the countywide SEND Specialist Advisory Service (SAS). You’ll be at the heart of data-driven decision-making, helping to shape and monitor service delivery, track performance against KPIs, and support strategic planning.

If you want to use your passion for data, information, monitoring and performance to help make a difference for children and young people with special educational needs or disabilities or other vulnerable learners, then you may be a great fit for this role.

We support mainly schools, colleges and children/young people with SEND in Hertfordshire. We work closely with educational and social care teams across the Inclusion & Skills and Educational directorate at an operational and strategic level to develop, maintain and monitor consistent datasets and dashboards that provide insight and intelligence and provide day to day management information as well as informing strategic improvement and transformation across the SEND SAS Service.

You’ll work closely with the SEND SAS Leadership team and Head of Service but also alongside a committed team of analysts within the Business and Intelligence team in Children’s Services to help deliver performance monitoring and reporting from our Liquid Logic case management systems so that we have good visibility of our measurement of outcomes, inputs, outputs and service user experience.

You will also offer senior business support to the Head of Service as and when required.

Key Responsibilities

• Collate, analyse, and present complex performance data to inform service planning and delivery.
• Work closely with the Data Management Team to produce quarterly performance and dashboard reports.
• Support budget monitoring, financial reporting, and traded service tracking.
• Act as a key point of contact for stakeholders, managing enquiries and building strong relationships.
• Coordinate and evaluate the wider SEND SAS training offer, and oversee communications with schools/settings.
• Support the SEND SAS leadership team with strategic planning, reporting, and event coordination.

About you

Essential:

• Strong analytical skills with the ability to organise, analyse, and interpret information from a range of sources
• Comprehensive proficiency in use of Excel and experience of using this in day to day to support production of analysis
• Experience of presenting data using clear data visualisation
• Excellent problem-solving and critical-thinking abilities with a keen attention to detail.
• Strong communication skills, both written and verbal, with the ability to understand and convey complex information to a variety of colleagues and partners including non-technical stakeholders.
• Ability to work independently and collaboratively in a fast-paced and dynamic environment.

Desirable:

• A knowledge of Special Educational Needs and Disabilities, Inclusion and Skills or Children’s Services would be an advantage but is not essential.
• Experience of working with Power BI would be useful, but training will be provided
• Experience of working within large scale databases or case management systems would be useful, but training will be provide
• Ability to organise events and take minutes in Leadership meetings

We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.

This job role is within the Business Support Services, level BUS7 job profile. Please locate this via: Job profiles - Community services

To hear more about this opportunity please contact Patricia Walker - Head of SEND SAS (patricia.walker@hertfordshire.gov.uk) for an informal discussion about the role.

Interview Date: 7th August 2025

Benefits of working for us

How to apply

As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences.

Additional information

Disability Confident
We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.

Safeguarding
This role has been identified as requiring a Disclosure & Barring Service (DBS) check.

English Fluency
The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.