Sales & Donations Assistant

Please apply online via the link provided.

Please note, we do not accept CVs submitted without a fully completed online application form.

MANSFIELD PALACE THEATRE

Sales and Donations Assistant

£8,297 - £8,428 per annum

12 hours per week

Mansfield Palace Theatre is looking for an enthusiastic, friendly and customer focused Sales and Donations Assistant to join our Box Office team. If you are a person who thrives on providing great customer service in a busy entertainment venue, we would love to hear from you.

As a Sales and Donations Assistant you will be the first point of contact for all audience members and other visitors to the theatre. This 12 hour post means you will be working different shifts within our opening hours during the week, with an expectation that there will be some evenings and weekends.

Key responsibilities:

• Give an excellent customer service online, over the phone and social media
• Create opportunities to maximise sales and donations to achieve targets
• Respond to all customer enquiries in person or on the phone
• Share content on social media accounts to promote sales
• Ensure the correct set-up and sales of all events on the box office system as directed by your manager
• Manage all ticketing and sales requests
• Be responsible for the security of cash, financial information and data

To apply, please visit: www.mansfield.gov.uk

Canvassing of Members of the Council (directly or indirectly) for any appointment shall disqualify the candidate for that appointment. Applicants should disclose if they are related to a Member or Officer of the Authority.

Closing date: 16 April 2026
Interviews: w/c 20 April 2026

Mansfield District Council is an Equal Opportunities employer and welcomes applications from all sections of the Community.