Revenues & Benefits Assistant

• Person-Specification--CVP0450
• Grade_E_Revenues___Benefits_Assistant_JD_2025
• Conditions_of_Service_-_CVP0450

To upload your CV you will need to click on the link below and create an account with Jobs Go Public if you have not already done so.

You will also be required to input your name and email address and will be invited to complete an equal opportunities questionnaire.

Knowsley Council is an award-winning Local Authority, named Local Authority of the Year in the Municipal Journal Awards 2024.

We are an Accredited employer under the Liverpool City Region Fair Employment Charter, demonstrating that we are committed to the principle of fair employment and we are dedicated to providing a healthy, fair, inclusive and just workplace.

Come join us and be part of our success.

2 x Temporary posts for 12 months.

We are seeking a motivated and customer-focused Assistant Revenues & Benefits Officer to join our Housing Benefits Overpayments Team. Based within Exchequer Services the role will support the recovery of Housing Benefit overpayments including maintaining accurate records, contacting customers to make arrangements to recover debt, and dealing with customer enquiries.

To be successful, you will be experienced in using Microsoft, have a strong customer focus and be able to communicate effectively at all levels face to face, verbally and in writing.

The full Job Specifications lists the skills and knowledge we are looking for in this role.

Closing Date: Sunday, 19th October 2025

Interview Date: W/C 27th October 2025

At Knowsley we value our applicants and want them to feel well-informed and welcomed. If you have any questions about this specific job role or what it is like to work at Knowsley, please contact:

Annemarie Ness
Anne-marie.ness@knowsley.gov.uk
0151 443 3686

At Knowsley Council we will consider requests for flexible working. For most roles, the following types of flexibility are usually possible: flexible hours, working from home, compressed hours, part-time.

We welcome applications from residents and beyond, regardless of background, belief, or identity, recognising the value that diversity brings to our organisation. We particularly welcome applications from individuals from Black and Minority Ethnic backgrounds and candidates with disabilities as we acknowledge their underrepresentation in our workforce.

See the benefits of working for Knowsley MBC https://www.knowsley.gov.uk/yes.

We reserve the right to close this vacancy earlier than the specified date should we receive sufficient applicants.

Please upload your CV along with a supporting statement as one document in PDF or Word format. Your CV and supporting statement should be tailored to reflect the competencies within the person specification and should be a maximum of 1-2 pages.

Please note if a CV and supporting statement does not reflect the person specification it is unlikely to be shortlisted.