Revenues and Welfare Officer (Council Tax)

Revenues and Welfare Officer (Council Tax)

£28,424 - £33,940 per annum (Grade 5 - 6)

Full-Time – 37 Hours per week

Are you looking for a new challenge, whether you already have experience in revenues and council tax or are ready to develop your career through professional training? We have an exciting opportunity within our Council Tax team for someone who is passionate about delivering excellent service and making a positive impact in our community.

As part of our Revenues and Welfare team, you will play a key role in maintaining accurate council tax records and supporting residents with their queries. This role offers the opportunity to either bring your existing knowledge and experience to the team or to develop your skills and knowledge while working towards a recognised professional qualification, with appropriate support and training.

We are looking for someone who:

• Is committed to providing excellent customer service.
• Works well as part of a team to inspire and support others.
• Can work well under pressure and maintain a high level of accuracy.
• Demonstrates a commitment to our Corporate Values and Behaviours.
• Either has relevant experience in council tax or revenues work or is willing to undertake and work towards a professional qualification.

For an informal chat about the role or the professional qualification, please contact the Council Tax Team Leader, Deirdre Do‑Rosario, on 01264 368563.

For further details and to apply for this position, please complete the application form on our website.

Closing date: 10 May 2026

What to Expect During the Recruitment Process

Our recruitment process is designed to reflect our values and give you the opportunity to show us how you work with others. It will include a formal interview, group and individual assessments, and an opportunity for you to learn more about our culture and what it’s like to work with us.

We are looking for people who share our values of Kindness, Collaboration, Accountability, Equity, Diversity and Inclusion, Authenticity, and Pride.

Our recruitment day will take place on 27 May 2026.