Revenues and Benefits Officer- Generic

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• Revenues_and_Benefit_Officer_JDPS_-_Generic_2025

Please apply online via the link provided.

Please note, we do not accept CVs submitted without a fully completed online application form.

The Role:

An exciting opportunity has become available to join the Revenues and Benefits team at Hastings Borough Council.

The Revenues and Benefits team is responsible for the timely and accurate assessment of Housing Benefits and Council Tax Support claims in accordance with legislation/local scheme and service performance targets and the billing and recovery of Council Tax ensuring that collection rates and targets are achieved.

The ideal candidate will already have experience of working in a Revenues and Benefits environment and be eager to work across both the Revenues and Benefits services.

About You:

You will be a self-motivated and proactive individual educated to GCSE level equivalent (an IRRV Level 3 qualification or above is desirable but not necessary) and have:

• A strong understanding of Housing Benefit and Council Tax legislation.
• Experience of working in a Revenues and Benefits environment.
• Experience of using NEC Revenues and Benefits software.
• Excellent communication and organisational skills.
• Resilience and the ability to work calmly under pressure.
• A flexible and collaborative approach, with the ability to manage competing priorities.

Why Work for Us?

This role comes with:

• Generous annual leave entitlement starting at 27 days annual leave rising to 32 days after 5 years, 35 days after 10 years and 37 days after 15 years.
• Flexible working scheme to support you in achieving a good work/life balance.
• Hybrid working – you can work from home to suit your personal circumstances attending the office as and when required.
• Membership in the Local Government Pension Scheme (LGPS).

• Access to lifestyle discounts and employee assistance programmes.
• Professional development through our e-learning hub.
• Cycle-to-Work scheme and more!

For more information about the role, please see the attached Candidate Job Pack.