Revenues and Benefits Officer

Are you a team player and self-motivated individual? Do you want to learn and develop in local government supporting Revenues and Benefits? Ashfield District Council are looking for an enthusiastic and committed individual to join our Revenues and Benefits Services team.

On a day-to-day basis, you will be responsible for maintaining our revenues and benefits databases in accordance with legislation and local policies. Job activities include establishing liability for Council Tax through contact with residents. You will also assess claims for benefit (Housing Benefit and Local Council Tax Support).

Excellent customer service skills are essential, together with the ability to make decisions and work as part of a team.

Working as a Revenues and Benefits Officer at Ashfield District Council is a challenging but rewarding role. You will need to be flexible in your approach and be able to adapt to changing demands of the Service. In return we offer hybrid working where the successful applicant will join a team of friendly and supportive colleagues working from home but mainly from our work base at our Kirkby-in-Ashfield Council Offices.

Previous experience working in a Revenues and Benefits or customer service role would be an advantage however, we will consider candidates who can show they have experience in a similar environment and who can bring relevant skills that would show they can develop into the role by undertaking the necessary training.

If you are interested in this role and would like to know more, please contact Penny Johnston, Revenues and Benefits Team Leader by emailing penny.johnston@ashfield.gov.uk or Kerry Hartwright, Revenues and Benefits Team Leader kerry.hartwright@ashfield.gov.uk