Resilience Officer

Job Title: Local Resilience Forum Resilience Officer
Starting Salary: £38,220 progressing to £41,771 per annum (pro rata for part time). Pay award pending
Hours: 22.2 (3 days per week)
Location: Stevenage with hybrid working opportunities and flexible working across partner locations
Contract Type: Permanent
Directorate: Community Protection

About the team

Hertfordshire Local Resilience Forum is seeking to appoint a highly motivated and collaborative professional to the position of Local Resilience Forum (LRF) Resilience Officer.

This key coordination role supporting the planning, delivery and continuous improvement of multi‑agency training, exercising and learning across Category 1 and Category 2 responder organisations.

The post plays a central role in ensuring Hertfordshire’s responders are prepared to respond to, and recover from, emergencies and major incidents informed by the county’s highest risks.

The post holder will coordinate and support partner organisations to design and deliver effective multi‑agency activity, ensuring that learning from exercises and incidents is captured, translated into action, and disseminated at appropriate levels.

The role reports to the LRF Manager and sits as a core member of the Training, Exercising and Learning Group, working closely with the Chair to support the delivery of high‑quality training and multi‑agency exercises.

About the role

You will support the Local Resilience Forum by:

• Coordinating a risk‑based multi‑agency training, exercising and learning programme, aligned to the Hertfordshire Community Risk Register and LRF priorities.
• Enabling partner organisations to design and deliver multi‑agency training and exercises, including tabletop and live play activity.
• Supporting the identification of multi‑agency training needs, using Training Needs Analysis methodologies.
• Facilitating and coordinating post‑exercise and post‑incident debriefs, ensuring lessons are clearly captured.
• Coordinating and monitoring action plans arising from learning, supporting partners to progress and close actions.
• Producing clear, concise reports to provide assurance to LRF governance groups.
• Working closely with the Risk Intelligence Group to ensure risks are translated into appropriate training, exercising and learning activity.
• Supporting the LRF Manager with coordination of core LRF functions and deputising where appropriate to maintain continuity.
• Helping to embed JESIP principles consistently across multi‑agency preparedness activity.
• Supporting effective information‑sharing and dissemination of learning across strategic, tactical and operational levels

Working Relationships

The post holder will work closely with:

• LRF partner agencies (Category 1 and 2 responders)
• The LRF Manager and Secretariat
• The Training, Exercising and Learning Group
• The Risk Intelligence Group
• Hertfordshire County Council Resilience colleagues

About you

Essential:

• Experience working within multi‑agency training, exercising or learning environments, ideally within emergency service, emergency planning or resilience contexts.
• Strong understanding of the JESIP framework and multi‑agency interoperability.
• Experience coordinating multi‑agency events, training or exercises.
• Knowledge and application of Training Needs Analysis (TNA) principles.
• Experience facilitating debriefs and capturing lessons identified.
• Ability to manage and track actions arising from learning.
• Experience producing clear reports and briefing papers for governance groups.
• Strong interpersonal skills with the ability to build and maintain effective relationships across organisations.
• Ability to work independently, prioritise work and coordinate across a partnership landscape

Desirable:

• Experience of working within an LRF or resilience partnership.
• Familiarity with community or national risk registers.
• Experience supporting governance or assurance processes.
• Understanding of emergency planning, response and recovery frameworks

The base location for this role is Stevenage, however flexibility to work across partner sites, including training venues and other locations will be required.

We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.

This job role is Level 8. Please locate the job profile here:

Job profiles - Regulatory services

To hear more about this opportunity please contact Carolyn.Coates@hertfordshire.gov.uk for an informal discussion about the role.

Interview Date: 22nd - 24th July 2026

Benefits of working for us

How to apply

As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences.

Additional information

We are changing
Hertfordshire County Councilis undergoing Local Government Reorganisation (LGR). If you are employed by Hertfordshire County on 1 April 2028, it is expected that most roles will transfer to the newly-created unitary councils on existing terms and conditions under TUPE (Transfer of Undertakings – Protection of Employment) principles.

LGR is one of the biggest changes we will face in a generation. It will reshape how we work and how services are organised and gives us a real opportunity to build something better. To find out more, visit https://www.hertfordshire-lgr.co.uk/

Disability Confident
We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.

Safeguarding
This role has been identified as requiring a Disclosure & Barring Service (DBS) check.

Driving required
You’ll need to have the ability to drive and/or travel around Hertfordshire, either using your own mode of transport or a company car to travel to other locations.

English Fluency
The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.