Resilience Manager

Job Title: Resilience Manager
Starting Salary: £52,138 progressing to £57,652 per annum – pay award pending
Hours: 37
Location: Stevenage
Contract Type: Fixed Term Contract or Secondment for 12 months
Directorate: Community Protection

About the team

The role will sit within the County Councils’ Crisis Management, Humanitarian Response and Resilience Team who provide the secretariat and support for the Local Resilience Forum (LRF).

The primary function of the wider Resilience Team is to ensure that Hertfordshire County Council is resilient and able to continue to deliver critical services during a disruption, emergency situation or major incident.

About the role

Reporting to the Head of Crisis Management, Humanitarian Response and Resilience, this exciting new role will be responsible for the secretariate function of the Local Resilience Forum (LRF) as well as day to day management of the LRF.

Working with stakeholders at all levels you will be responsible for delivery against our new Hertfordshire LRF strategy and coordination of activity across partners.

The role will support development of local plans to ensure that LRF partners are prepared to respond to major incidents and emergencies in the county.

About you

Essential

• Relevant professional qualifications (a graduate or equivalent) with a proven track record of resilience management within a political and / or partnership context.
• Good understanding of the Civil Contingencies Act and Local Resilience Forums and experience of working at a local, regional and national level.
• Experience of working with, supporting and influencing strategic leaders to make critical decisions in an incident or emergency.
• Experience of building, strong and effective relationships with partners in an incident response / resilience setting.
• Able to communicate confidently, effectively, clearly and concisely to partners at all levels both orally and in writing.

Desirable

• Recent experience of working within Hertfordshire’s Local Resilience Forum and / or knowledge of local response structures.

We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.

This job role is within the Regulatory Services, level 13 job profile. Please locate this via:

Job profiles - Regulatory services

To hear more about this opportunity please contact Andrew.Butler@hertfordshire.gov.uk or Mark.Williams1@hertfordshire.gov.uk for an informal discussion about the role.

Interview Date: 21st July 2025

Benefits of working for us

How to apply

As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences.

Secondment
This position is open to secondments. If you work for HCC or any other Local Authority and would like to be considered as a Secondment contract, please ensure you complete the Secondment Form as part of your application. If you do not, your application will be considered as a Fixed Term Contract only.

Additional information

Disability Confident
We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.

Safeguarding
This role has been identified as requiring a Disclosure & Barring Service (DBS) check.

English Fluency
The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.

Available documents

• Summary of HLRF Strategy April 2025.pdf