Regulatory Compliance Officer Apprentice

• Regulatory_Compliance_Officer__Apprentice__-_Job_Description_and_Person_Specification

Please apply online via the link provided.

Closing date: Sunday 22 February 2026
Interview date: Monday 2 March 2026

Please apply online via Winchester City Council's website.

Are you looking to begin a meaningful career in housing regulation, compliance, and local government?

Do you want a role where you can make a real difference to residents’ lives while earning a recognised qualification?

We are excited to offer a fantastic opportunity to join our esteemed Strategic Housing Team as a Regulatory Compliance Officer (Apprentice). This 20 month apprenticeship combines hands on experience with formal training to achieve the Regulatory Compliance Officer Level 4 qualification.

You’ll be part of a friendly, supportive team working to ensure safe, well managed homes across the Winchester district. This role is perfect for someone organised, proactive, and passionate about helping people.

As part of your apprenticeship, you’ll gain experience across a wide range of regulatory and housing functions, including:

• Supporting inspections and assessments across the private rented sector
• Processing housing related service requests and tenant complaints
• Maintaining accurate records of compliance checks and enforcement activity under the Renters Rights Act 2025
• Assisting with landlord engagement, education, and registration initiatives
• Monitoring private rented sector licensing documentation and liaising with non compliant landlords
• Providing administrative support for investigations and legal cases
• Helping prepare statutory notices, reports, and correspondence
• Working with partners and colleagues across the council to support wider housing objectives

What we’re looking for

We’re seeking someone who is:

• A strong communicator, able to share information clearly
• Organised, with good attention to detail and the ability to prioritise
• Able to work well under pressure and as part of a team
• Confident in handling sensitive information discreetly
• Interested in improving systems, processes, and service delivery
• Committed to excellent customer service
• Able to meet the travel requirements of the role

If you’re looking for an exciting opportunity, then this is the role for you. In return, we offer an excellent package of benefits including:

• Hybrid-working (50% in the office, 50% at home – after first 3 weeks in office)
• Employer paid health cash plan
• Salary sacrifice scheme for cars and bikes
• 26 days annual leave per year rising to 33 days - dependent on length of service
• 13 days additional flexi leave per year (subject to operational requirements)
• Option to buy up to 5 days additional annual leave
• Free parking (during work hours) at any Winchester Park and Ride
• Membership to the Local Government Pension Scheme
• Discounts at a range of major high street brands and the two leisure centres in the district
• Season Ticket loans
• Excellent working environment
• Support for continuous professional development

Please view the job description and person specification attached for more details about the role.

For an informal discussion, please contact John Corrie, Private Sector Housing Manager via email at JCorrie@winchester.gov.uk.