Registrar/Ceremony Co-ordinator

Coventry Register Office provides services that relate to the registration of births, deaths, marriages, civil partnerships and conversion, and the performance of ceremonies.

We value diverse perspectives and experiences and are striving to create an inclusive workplace culture, is accepting of all and is free from discrimination and bias.

In line with our One Coventry Values, we want to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thinking. We particularly welcome applicants from minority ethnic, LGBT+, disabled and neurodiverse communities to make a real difference to our residents so that equity and respect remains at the heart of everything we do.

Our Values are:

• Open and fair: We are fair, open, and transparent.
• Nurture and develop: We help and encourage everyone to be their best and do their best.
• Engage and empower: We talk and listen to others, working together as one.
• Create and innovate: We embrace new ways of working to continuously improve.
• Own and be accountable: We work together to deliver the best services for our residents.
• Value and respect: We put diversity and inclusion at the heart of all we do.

We are looking to recruit a Ceremony Coordinator/Registrar to ensure high standards of customer care in the preparation and delivery of ceremonies and the associated paperwork. Assist in raising the profile and promoting the wonderful accommodation on offer at Cheylesmore Manor House. Your role will include meeting couples to discuss and create a bespoke ceremony, offering services available to enhance the day.

A key aspect of this role is the ability to identify opportunities to promote and sell additional ceremony-related services and products, such as enhanced packages, keepsakes, or venue upgrades. The successful candidate will be commercially minded, confident in upselling, and proactive in contributing to income generation targets. Performance in this area will be regularly monitored and measured against agreed KPIs to ensure continued growth and success.

All candidates must have the Right to Work in the UK. We are currently not offering sponsorship for this role.

If you are enthusiastic, innovative, forward-thinking and great with people, this could be the role for you. Excellent interpersonal skills, good public speaking, and the ability to produce work to a high degree of accuracy are essential for this role.

The Ceremony Co-ordinators' regular working pattern will be on a two-week pattern. Monday to Saturday, followed by Tuesday to Friday.

A driving licence and access to your own vehicle are essential for this role.

If you need help or support to complete your application, please visit our accessibility page to learn about the assistance we can provide.

Guaranteed Interview Scheme - As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role and identify with one of the below criteria:

• Members of the Armed Forces and veterans
• Are currently in care or have previously been in care
• If you consider yourself to be disabled or if you have a long-term health condition

For full details on the application process please read the attached document labelled 'Coventry City Council Application Process'. If there is any evidence of a candidate using AI to complete their application, then the application will be rejected unless the candidate can provide a justification which the Council considers to be reasonable.

Interview date: Tuesday, 9th December 2025

Coventry has a proud, innovative and creative spirit that throughout its history has seen communities come together to tackle problems and bring about real social change.

We are cutting-edge, challenging, youthful, vibrant and diverse.

At Coventry we are committed to excellence in everything we do. With around 5100 staff from a range of different backgrounds, our aim is to recruit and develop talented people who will focus on our customers, take responsibility, work together and find better ways of doing things.

To deliver the best services to our residents, we need the best people working for us to make a difference to our communities.

If you join us, we will provide a fantastic rewards and benefits package - to find out more please visit https://www.coventry.gov.uk/council-vacancies