Referral Co-ordinator
Please apply online via the link provided.
Please note, we do not accept CVs submitted without a fully completed online application form.
Are you passionate about safeguarding children and supporting families? Wokingham Borough Council is looking for a Referral Coordinator to join our dynamic MASH team. This is a vital role where you’ll be the first point of contact for concerns about a child’s safety or welfare, ensuring timely and effective responses that make a real difference.
In this role, you will take, log, and progress referrals from members of the public and professionals, working within prescribed timescales to assess risk and need. You’ll gather relevant information from families and partner agencies, provide clear analysis and recommendations, and coordinate next steps – whether that’s escalation for statutory intervention or signposting to early help services. Your work will ensure that children receive the right support at the right time.
You’ll also arrange multi-agency meetings, liaise with professionals across health, education, and social care, and maintain strong relationships with partner organisations. This role requires excellent communication skills, the ability to work under pressure, and a commitment to safeguarding and confidentiality. You’ll often be supporting families in distress, so empathy and resilience are essential.
Who we’re looking for
We’re looking for someone with strong organisational skills, attention to detail, and the ability to analyse complex information. Experience in children’s services or a similar environment is desirable, as is knowledge of safeguarding procedures and multi-agency working. In return, we offer a supportive team, ongoing professional development, and the chance to make a real impact in the lives of children and families.
Why Wokingham:
Wokingham Children’s services are currently transitioning through a planned phase of transformation. Our refreshed structure presents excellent new opportunities for innovative & dynamic professionals. If you have a passion to make a real difference in shaping positive outcomes for children, young people and families in Wokingham, we want to hear from you.
Closing date: Sunday 25th January at 11pm
Interviews: TBC
For more information with regards to this role, please contact:
Jennifer.vanderheyden@wokingham.gov.uk or
Alix.williams@wokingham.gov.uk (Recruitment & Retention)
If your application is shortlisted for an interview, you will be required to provide proof of your right to work in the UK at that stage. Additionally, successful candidates must present proof upon receiving a job offer.
Please note that all offers are conditional and subject to the satisfactory completion of pre-employment checks.
Please be aware that we will be reviewing the applications we receive on a daily basis, and we reserve the right to close the advert early if suitable candidates are identified.
Wokingham Borough Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff, other workers and volunteers to share this commitment. All successful candidates for this role will be subject to Disclosure & Barring Service (DBS) checks along with other relevant employment checks.
Due to the high volume of applications we receive, we regret that we are unable to respond to every applicant individually.
If you do not hear from us within 4 weeks of the application closing date, please assume that your application has not been successful on this occasion.
We appreciate your interest in joining Wokingham Borough Council and thank you for taking the time to apply.
Wokingham is an equal opportunities employer.
Salary range
- £31,537 - £35,413 per year