Records Manager

An exciting opportunity has arisen to join Staffordshire County Council as a motivated and forward‑thinking Records Manager within our innovative Information Governance Unit. This is a pivotal role at a key moment in our transformation journey, supporting the delivery of major projects that will shape how we manage, protect, and use information across the organisation.

As Records Manager, you will play a central part in implementing our Information Management Strategy, embedding best practice, and driving improvements that enhance the Council’s effectiveness and service delivery.

You will be leading on ensuring there is a culture of excellent records management practices embedded across the organisation, for both electronic and paper records, throughout their lifecycle in line with ISO15489. Including promoting, communicating, and embedding best practice across the organisation in line with the Strategy.

You will be responsible for managing the inhouse Records Centre function and will be over the Records Management Team who deliver an operational service to Staffordshire County Council and partners. Your role will be to oversee the Records Centre function ensuring all records - paper and digital - are stored, retrieved, and handled in line with internal protocols and external legislation.

The role is also integral for the continued development the organisation’s Electronic Document & Records Management System (EDRMS) which includes the maintenance of the information architecture, permissions model and organisation‑wide file plan to support safe, structured and compliant information management.

You will be required to be based in the Stafford office/Records Centre 2 days a week.

We are looking for you to,

• be knowledgeable, enthusiastic and motivated with experience in records management and information management implementation, with either a formal qualification in records / information management, working towards it or extensive experience in a records management role implementing large scale records management programmes of work.
• have a demonstrable understanding or proven track record of being involved with Electronic Document Records Management System (EDRMS) implementation and management, with a clear in-depth grasp of the principles of an EDRMS and be able to communicate as such.
• have strong time and workload management skills.
• have an analytical, inquisitive and problem-solving mind and excellent attention to detail.
• be comfortable with communicating with stakeholders across all levels of the organisation, with strong verbal, written and digital skills and have experience of working in a changing and challenging work environment.
• have experience of managing a team.

Please see the Job Description for full details.

Interviews are likely to take place week commencing 16 March 2026.

For more information or an informal chat about the role please contact: Hedda Motherwell, Head of Information Governance & Data Security Assurance at hedda.motherwell@staffordshire.gov.uk

Our Recruitment Process: We anonymise applications during shortlisting to ensure only relevant information is considered. We shortlist based on the content within the application form not CVs so please complete each section of your application fully, especially the supporting statement, to highlight what you’ll bring to the role.

We are no ordinary county council:

Our Values:

The core of who we are as an organisation. Just like we all have personal values that shape our thoughts and behaviour, organisational values drive how we think and act collectively.

Our values were created and shaped by colleague feedback and national best practice and they sit at the heart of People Strategy:

We have a real sense of community spirit that brings our people together. This feeling of belonging means we are all connected to what we do and take pride in the difference we make every day for Staffordshire people. We are ambitious and our sights are set firmly on a better future.

We look forward and race ahead - that goes for your career too.

Our benefits:

We recognise that it is our employees that are central to everything we do. We aim to create a supportive working environment where employees can achieve their full potential and achieve a healthy work-life balance.

In addition to your salary, as a member of staff, you will have access to Our rewards and benefits - Careers at Staffordshire

Our recruitment process:

As an Authority we are committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expect all staff and volunteers to share this commitment.

Staffordshire County Council is an equal opportunities organisation and Disability Confident employer. We encourage applications from all background and communities

As part of our commitment as a Disability Confident employer, a Gold Award Armed Forces employer and our commitment to supporting care leavers - we offer a guaranteed interview as long as your application meets the minimum criteria for the post.