Receptionist - Falkland Islands Government Office

Receptionist for the Falkland Islands Government Office - London

Starting salary £19,413-£21,469 per annum depending on qualifications and experience. Additionally, this post is eligible for the London Allowance of £11,500 per annum.

THE OPPORTUNITY

Based in the Falkland Islands Government London Office (FIGO), the Receptionist will provide a welcoming face and first class reception service at Falkland House, and administrative support to the FIGO team.

THE ROLE

The successful candidate will provide a full receptionist service. This includes meeting, greeting, assisting and advising all visitors to Falkland House; answering telephones and passing on messages; acting as first and last point of contact, and providing a customer focused help desk service to deal with all types of enquiry, whether in person or by telephone or email; and keeping visitor records as appropriate.

In addition, the successful candidate will maintain diaries and manage bookings for the conference rooms and FIGO flat. Take ownership of the conference rooms and the service this provides. Ensure bookings are properly recorded and monitored, refreshments stocked/ordered, rooms are kept tidy and prepared in advance of each meeting, with all the necessary equipment, materials and refreshments made available to users as required, and cleared away afterwards.

For all the main accountabilities of this role, please review the job description attached to this advert.

THE SUCCESSFUL CANDIDATE WILL:

• Have a minimum of two years relevant experience in a busy reception environment or customer services situation.
• Rounded general education to minimum of GCSE level, including English and Maths, with passes at Grade C or above (or equivalent).
• Good secretarial/administrative skills, organised approach and a good telephone manner are key, as is the ability to work unsupervised.
• Methodical, thorough approach with an eye for detail essential.
• Good knowledge of Microsoft Office computer programmes
• Ability to work independently, taking own initiative to achieve results

For all Essential and Desirable criteria needed for this role, please review the job description attached to this advert.

HOW TO APPLY

Interested candidates can download the job description and view further information from our online vacancy page.

For further information regarding the position please contact Michael Betts, Deputy Falkland Islands Government Representative, by emailing deputyrep@falklands.gov.fk or by calling 020 7222 2542.

To apply, please complete our online application form from our vacancy page www.jobs.gov.fk, by clicking on 'Apply Now' and completing the form.

Timetable for Recruitment and Selection Process

Closing Date of Applications – 20 February 2026

Interviews – Week commencing the Monday 2 March 2026

ABOUT US

The Falkland Islands Government (FIG)

The Falkland Islands is a British Overseas Territory, with full internal self-government.

As the largest employer in the Falkland Islands, we offer many unique and fulfilling job opportunities, across the full spectrum of public services. Our responsibilities include those typically managed by central government – taxation, legislation and policy, as well as those usually managed on a local level such as town planning, health and social services, and education. FIG also provides services specific to the needs of the Falkland Islands, such as fisheries research, power generation and the Government Air Service, FIGAS.

For more information about working for Falkland Islands Government, take a look at our recruitment microsite: www.jobs.gov.fk

The Falkland Islands Government Office – London

The Falkland Islands Government Office (FIGO) is based in the heart of Westminster. Its primary role is to represent the Falkland Islands Government (FIG) in the UK. This involves working with the UK Government, mainly through the Foreign, Commonwealth and Development Office, and representing the FIG in the Houses of Parliament. In addition, FIGO supports and assists Falkland Islanders in the UK, such as medical patients visiting the UK for treatment or taking bookings on the RAF Airbridge flight to the Falkland Islands.