Quality Assurance Manager

We have an exciting opportunity within the Careers and participation Service for a Quality Assurance manager.

The Quality Assurance Manager will be required to work across the Careers and Participation service to co-ordinate, develop, implement and monitor the quality assurance framework. Ensuring compliance with Statutory Duty for Participation of Young People in Education, Employment or Training and DFE NCCIS requirements.

The role will be based in Staffordshire Place 1, in the centre of Stafford town.

You will be required to work with a variety of stakeholders and partners, supporting the Careers and Participation Service to:

• Monitor the delivery of outcomes, using available resources to achieve best value for money.
• Manage the process and outcomes across the Careers and Participation Service from a quality of practice perspective.
• Quality assure and develop the methodology and tools for the completion of data collection and quantitative and qualitative reporting across the Careers and Participation Service.
• Support the Head of Service for Careers and Participation with performance management through setting and monitoring delivery against KPI’s.
• Manage a team of Data Administrators and Tracking and Engagement Advisers

You'll have:

• Experience of managing, motivating and mentoring staff ensuring compliance with statutory and regulatory requirements. Influencing and negotiating with others to ensure actions to improve services are delivered and improvements are evidenced.
• Ability to use own initiative to self-motivate and motivate, lead and develop a team through regular updates and effective communication.
• Extensive knowledge of a range of performance management, quality assurance tools and techniques including qualitative and quantitative reporting.
• Knowledge and understanding of Safeguarding, Prevent, Health and Safety and Equality and Diversity legislation, policies, procedures and practices.
• Ability to utilise appropriate methodologies to collate, analyse, evaluate and present information to management.
• Possess advanced analytical skills, attention to detail and time management skills.

We will be shortlisting applicants for this role week commencing 18 August. Interviews will take place in early September.

For an informal chat about the role please contact Shaun Riley, Head of Service Careers and Participation, at: haun.riley@staffordshire.gov.uk

Our Recruitment Process: We anonymise applications during shortlisting to ensure only relevant information is considered. Please complete your application fully, especially the supporting statement, to highlight what you’ll bring to the role.

We are no ordinary county council:

Our Values:

The core of who we are as an organisation. Just like we all have personal values that shape our thoughts and behaviour, organisational values drive how we think and act collectively.

Our values were created and shaped by colleague feedback and national best practice and they sit at the heart of People Strategy:

We have a real sense of community spirit that brings our people together. This feeling of belonging means we are all connected to what we do and take pride in the difference we make every day for Staffordshire people. We are ambitious and our sights are set firmly on a better future.

We look forward and race ahead - that goes for your career too.

Our benefits:

We recognise that it is our employees that are central to everything we do. We aim to create a supportive working environment where employees can achieve their full potential and achieve a healthy work-life balance.

In addition to your salary, as a member of staff, you will have access to Our rewards and benefits - Careers at Staffordshire

Our recruitment process:

As an Authority we are committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expect all staff and volunteers to share this commitment.

Staffordshire County Council is an equal opportunities organisation and Disability Confident employer. We encourage applications from all background and communities

As part of our commitment as a Disability Confident employer, a Gold Award Armed Forces employer and our commitment to supporting care leavers - we offer a guaranteed interview as long as your application meets the minimum criteria for the post.

As you’ll know safeguarding and promoting the welfare of our children and young people/vulnerable adults is important to us and that’s why this position is subject to a criminal record check from the Disclosure and Barring Service. If applicable you should disclose details of unspent and unfiltered spent reprimands, formal warnings, cautions and convictions in your application form.