Project Officer

Job Title: Project Officer
Starting Salary: £34,433 progressing to £37,280 per annum (pro rata for part time)
Hours: 37
Location: Countywide
Contract Type: Fixed Term until 31/03/2027
Directorate: Growth & Environment

About the team

In this role you will be joining the Digital Hertfordshire programme, which is responsible for the delivery of Hertfordshire County Council’s externally facing digital programme.

The Digital Hertfordshire programme now sits within Hertfordshire Futures (previously known as the Local Enterprise Partnership) with the main focus being on accelerating employment, enterprise and innovation across the county.

Digital Hertfordshire has also more recently committed to delivering the Hertfordshire Growth Board's Mission of Digital Access for All, looking to improve broadband and mobile coverage in the county as well as tackling the digital divide.

Digital Hertfordshire has spent the last few years focussed on the delivery of broadband infrastructure across the county and has more recently expanded to include other aspects of digital including mobile coverage, digital exclusion/inclusion and investigation into advanced technologies.

This is an exciting time to join a team dedicated to improving the lives of our residents and businesses through digital initiatives and workstreams.

Some of the key pieces of work currently being undertaken are:

• Supporting the delivery of Project Gigabit
• Expanding our understanding of mobile coverage in the county and how this can be improved.
• Delivery of the Digital Inclusion Shared Service.
• Ensuring delivery of the Growth Board’s ‘Digital Access for All’ mission

About the role

This is a varied role which will require an adaptive approach to support the delivery of the programme’s goals. Very few days will look the same and so the role holder will need to be flexible to incoming and changing tasks and priorities, working collaboratively and independently at a fast pace.

As part of this role, you will:

• Support the Project Manager and Senior Project Manager in their day-to-day responsibilities.
• Engage with a wide variety of stakeholders including but not limited to, internal senior management, the public, districts, commercial suppliers, central government, and other local authorities.
• Collate and analyse data to help monitor the progress and impact of the programme.
• Working with the Project Manager to support and lead on some comms activities, building strong relationships with key stakeholders to support the dissemination of information.
• Support Project Manager with project controls such as action and risk logs and communication plan, ensuring regular review points are undertaken.
• Manage the public mailbox, responding to and resolving enquiries and problems, escalating where appropriate.
• Manage the coordination and planning of Board meetings with the Project Manager, including minute taking.
• Representing the programme when required as a substitute for the Project/Senior Project Manager.
• Attend Hertfordshire Futures Team meetings.

This role will be line managed by the Senior Project Manager but report into the Project Manager on their day-to-day activities. You will sit within the Hertfordshire Futures Team.

About you

Essential

• Experience of supporting project/programme delivery or have relevant transferable skills.
• Competent IT skills, especially standard Microsoft Office packages.
• Highly organised and ability to prioritise your workload.
• Ability to work independently and within a team.
• Good verbal and written communication skills.
• Ability to travel across the county as and when required.
• Have a keen eye for detail.

Desirable

• Knowledge or experience of working in a political environment, and of local government corporate objectives and current issues
• Able to work with a range of stakeholders to carry out the project requirements.

We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.

This job role is within the Corporate Services, level CORP9 job profile. Please locate this via:

Job profiles - Corporate services

To hear more about this opportunity or for an informal discussion about the role, please contact Sophie Mance, Senior Project Manager for Digital Hertfordshire.

Email: Sophie.mance@hertfordshirefutures.co.uk

Phone: 01992588246

Face to Face Interview Dates: 10th & 11th November 2025

Benefits of working for us

How to apply

As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences.

Secondment
This position is open to secondments. If you work for HCC or any other Local Authority and would like to be considered as a Secondment contract, please ensure you complete the Secondment Form as part of your application. If you do not, your application will be considered as a Fixed Term Contract only.

Additional information

Disability Confident
We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.

English Fluency
The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.