Project Office Support Officer

About Us

North Somerset Council is committed to providing high-quality services to our community. We are committed to creating a fair, green, and more inclusive environment for all our residents. Join us and contribute to making a positive impact on our community.

The Role

We are seeking a dedicated and experienced Project Office Support Officer to join our Projects & Property Team.

The Projects & Property Team are responsible for providing a comprehensive compliance and management service to the Council and its Directorates in respect of the Council’s various property assets to ensure that premises are properly maintained, meet all statutory requirements, satisfy occupiers’ or users’ needs or requirements and are viable and safe for both Council staff, operatives and the public.

The Project Office Support Officer role includes maintaining high‑quality property, project and energy data; processing purchase orders and invoices; supporting budget monitoring; and producing reports on performance, energy usage, costs and key performance indicators. A significant element of the post involves energy and utilities administration across the Council’s estate, supporting energy monitoring, billing reconciliation and sustainability and carbon‑reduction initiatives aligned with the Council’s Net Zero ambitions.

Key Responsibilities:

• Energy Monitoring and Sustainability
• Utility Billing and Financial Administration
• Property and Asset Data Management
• Support the Project Office Manager with Programme Office Management (PMO) activities

This position is exempt under the provisions of the Rehabilitation of Offenders Act (Exceptions) Order 1975 and is subject to an enhanced Disclosure and Barring Service check.

Valid driving licence and own transport, or be able to provide alternative, suitable method of travel is an essential condition for this role.

This position is currently based at our Weston-super-Mare Town Hall Office.

Work Style

At North Somerset Council, we offer a hybrid working environment based on four distinct work styles. Depending on the role and personal circumstances, you will fall into one of these categories. However, please note that during the induction period, it may be necessary to spend more time in the office to support your learning and development. We are flexible and open to discussions about your preferred working style, and if you wish to be in the office more frequently, this can be negotiated.

This role falls into the category of Flexible Worker which means you can expect to work in the following way:

Flexible Worker

• 2-3 days in the office
• Works both from home and the office, depending on the task at hand.
• Training is provided to help balance work-life and manage time effectively, with an emphasis on communication for team touchpoints and planning in-office days for collaboration.

About You

We are looking for an individual who possesses the following skills and experience:

Essential Criteria:

• GCSE’s or equivalent with GCSE in English and Maths (Minimum Grade 5).
• Experience in an administrative or data-focussed role.
• Strong attention to detail and ability to manage large amounts of data accurately.
• Understanding of utility billing processes and/or property management systems.
• Ability to demonstrate sound organisational, communication and problem-solving skills.
• Ability to handle sensitive information in line with GDPR requirements.
• Analytical approach with the ability to interpret data and identify trends.
• Be able to prioritise competing demands and work under pressure.
• Flexible attitude and the ability to produce data/reports with minimal notice/assistance.
• To be able to communicate clearly and effectively.

Desirable Criteria:

• Relevant qualification in business administration, housing, or facilities management.
• Experience of preparing reports and the use of data management systems.
• Awareness and understanding of Key Performance Indicators

What We Offer

At North Somerset Council, we value our employees and provide a supportive and inclusive work environment. We offer:

• Competitive salary and benefits
• Flexible working arrangements
• Local Government Pension
• Opportunities for professional development
• Inclusive Staff groups including Carers, Disabled, LGBTQ+, REACH (Race, Ethnicity, and Cultural Heritage), and Young Staff Forums
• Opportunity to purchase up to an additional 10 days annual leave each year
• Dedicated in house Wellbeing Team
• Salary sacrifice Cycle to Work and Electric Vehicle schemes

Further details of our excellent rewards package can be found in our Benefits booklet.

How to Apply

If you share our vision and valuesand are ready to make an impact to North Somerset, please select the apply online button below. If you are interested in this exciting opportunity, please submit your application by 11.59pm on the application closing date. When completing our online application form, please detail how you meet the essential criteria for the role.

Contact Information

For further information about the role, please contact Claire Ingram, Project Office Manager, at Claire.Ingram@n-somerset.gov.uk

Important Information

As a Disability Confident Leader, we guarantee to interview all disabled applicants who meet the essential criteria for the job role.

Interview Date: TBC

Please note: We are currently only able to accept applications from candidates who have full permission to work in the UK and are unable to provide Sponsorship for this role.

Equal Opportunities

At North Somerset Council we want all our employees to feel valued and appreciated. We aim to ensure equality of opportunity and prevent discrimination irrespective of your sex, gender identity, sexual orientation, religion or belief, race, age, disability, including neurodiversity, if you are married or in a civil partnership or are pregnant or currently on maternity leave. We strive to create a workplace that reflects the communities we serve and where everyone feels empowered to bring their full, authentic selves to work.

We are committed to safeguarding and promoting the welfare of children and young people and expect all our staff and volunteers to share this commitment.

We reserve the right to close this advertisement early or extend the closing date depending on the number of applications received.