Project Co-ordinator (System Implementation)

Are you a dynamic, self-motivated individual with the ability to work creatively and accurately under pressure while sticking to tight deadlines? Do you have a passion for technical innovation while delivering work to the highest standards? Are you devoted to continuous improvement, delivering benefits for organisations and their customers? We may just have your ideal role!

We're about to embark on replacing our social care case management system affecting almost 3,000 employees. It is a substantial project and will require significant engagement from services across the county. We're looking for Project Co-ordinators to join our motivated, forward-thinking project team.

These are 18 month fixed term posts.

You will work closely with our implementation partner and workstream leads to support the delivery of our new system (Liquidlogic), working in areas such as System Design and Configuration, Finance, Testing and User Support. Some of the tasks you might undertake as part of the role:

• Support the workstream lead to define a plan for your workstream. Provide regular updates and highlight anything which may affect the ability to meet deadlines and milestones.

• Refine and document system requirements and decisions with service representatives, via workshops and group meetings.

• Coordinate the delivery of tasks defined in the project plan such as developing forms in the system, configuring workflows, defining picklists ensuring they are fully tested in readiness for end user testing.
• Document and prioritise system issues identified from user testing. Log and co-ordinate investigation, resolution and re-testing.
• Support the movement of data from one system to another, by helping define and document rules. Provide guidance, analysis and support to data cleansing activities being undertaken by service areas. Test and liaise with other areas of the project to ensure migration decisions are joined up with system design.
• Assist our Support Officers to provide reliable and consistent support to users on-site or via the helpdesk, e.g. - answering routine queries, investigating and resolving issues, and signposting to available guidance where appropriate.

You'll have:

• Excellent communication skills because you’ll interact with lots of people across the organisation and external partners and contractors.

• Credible experience of quickly building effective working relationships with a variety of stakeholders and confidence to speak up and challenge if things aren’t right.
• Good planning and organisation skills as you’ll be working and supporting others to meet tight deadlines.
• Ability to analyse complex facts or situations, interpret and translate these into practical clear advice.
• An eye for detail with ability to identify issues and solutions quickly.
• A flexible approach to work as sometime things can change, and so you'll quickly need to be able to prioritise work and sometime change focus quickly.
• Full knowledge of Microsoft Office 365 and the ability to utilise the main applications.

An advert and job description only tells you so much - we'd love to hear from you. If you'd like a further discussion about the role, please contact Jen Shorter jen.shorter@staffordshire.gov.uk, Jane Smith jane.smith3@staffordshire.gov.uk or Claire Duffy claire.duffy@staffordshire.gov.uk

Shortlisting: week commencing 18 August 2025

Interviews will be held week commencing 15 September 2025

We're happy to talk flexible working and we'll consider applications on a full or part time basis.

Please note: Please note the job title on the job description is ‘Care Systems Analyst, where as the job is advertised with the job title of a ‘Project Co-ordinator (Liquidlogic Implementation)’ to ensure we reach the widest pool of candidates.

Our Recruitment Process: We anonymise applications during shortlisting to ensure only relevant information is considered. Please complete your application fully, especially the supporting statement, to highlight what you’ll bring to the role.

We are no ordinary county council:

Our Values:

The core of who we are as an organisation. Just like we all have personal values that shape our thoughts and behaviour, organisational values drive how we think and act collectively.

Our values were created and shaped by colleague feedback and national best practice and they sit at the heart of People Strategy:

We have a real sense of community spirit that brings our people together. This feeling of belonging means we are all connected to what we do and take pride in the difference we make every day for Staffordshire people. We are ambitious and our sights are set firmly on a better future.

We look forward and race ahead - that goes for your career too.

Our benefits:

We recognise that it is our employees that are central to everything we do. We aim to create a supportive working environment where employees can achieve their full potential and achieve a healthy work-life balance.

In addition to your salary, as a member of staff, you will have access to Our rewards and benefits - Careers at Staffordshire

Our recruitment process:

As an Authority we are committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expect all staff and volunteers to share this commitment.

Staffordshire County Council is an equal opportunities organisation and Disability Confident employer. We encourage applications from all background and communities

As part of our commitment as a Disability Confident employer, a Gold Award Armed Forces employer and our commitment to supporting care leavers - we offer a guaranteed interview as long as your application meets the minimum criteria for the post.