Programme Support Officer

At the heart of Staffordshire's economic development lies a vision to create a diverse, inclusive, and sustainable economy. By focusing on developing local skills, we aim to enable more people to access higher value, better-paid jobs across a wide range of priority and locally important sectors.

We have an exciting opportunity within the Skills and Employability Team for a Programme Support Officer.

The Programme Support Officer is accountable for the review of information returns from Providers to meet Programme Client Relationship Management System requirements and the timely payment of funding.

The role will be based in Staffordshire Place 1, in the centre of Stafford town, with the option to work remotely.

This is a 2 year Fixed Term position.

In this role you'll:

• Review the return of information from Providers and Programme participants, resulting in the production of accurate and complete records and the timely payments of funding.
• Administer telephone and electronic correspondence with Providers and Programme participants and colleagues to ensure that enquiries are actioned efficiently and effectively.
• Support the procurement process and issuing of annual contracts by requesting documentation for due diligence, maintaining records to monitor the return of and collation of documentation to demonstrate procurement and contract compliance.
• Support the quality management processes and procedures by producing documentation in MS Office.
• Assist staff with decision making and the future development of the service by accessing and presenting data as requested, for example formatted spreadsheets, tables and graphs.
• Support the Programme Team with internal and external audits and preparation for inspection by external agencies through administrative tasks

Support the Programme Team with internal and external audits and preparation for inspection by external agencies through administrative tasks.

You'll have:

• Educated to at least NVQ Level 3 or equivalent experience in a similar role
• Demonstratable knowledge and understanding of contract compliance
• Demonstratable IT skills to support the development and delivery of quality systems, including digital formats
• Experience of working in administration / support role, including for internal and external audits
• Effective interpersonal skills; listening, verbal and written communication skills with colleagues, across services and with external Partners
• Attention to detail
• Ability to present data that are accurate, well-presented and easy to use for the purpose and audience intended
• Ability to plan, organise and prioritise workload to meet deadlines

“We’re happy to talk flexible working”

We will be shortlisting applicants for this role week commencing Monday 23rd February 2026, with interviews due to take place on Monday 9th March 2026.

For an informal chat about the role please contact either:

• Mark Winfer, Finance & Compliance Manager at mark.winfer@staffordshire.gov.uk
• Nick Lumley, Programme Manager at nick.lumley@staffordshire.gov.uk

Our Recruitment Process: We anonymise applications during shortlisting to ensure only relevant information is considered. Please complete your application fully, especially the supporting statement, to highlight what you’ll bring to the role.

We are no ordinary county council:

Our Values:

The core of who we are as an organisation. Just like we all have personal values that shape our thoughts and behaviour, organisational values drive how we think and act collectively.

Our values were created and shaped by colleague feedback and national best practice and they sit at the heart of People Strategy:

We have a real sense of community spirit that brings our people together. This feeling of belonging means we are all connected to what we do and take pride in the difference we make every day for Staffordshire people. We are ambitious and our sights are set firmly on a better future.

We look forward and race ahead - that goes for your career too.

Our benefits:

We recognise that it is our employees that are central to everything we do. We aim to create a supportive working environment where employees can achieve their full potential and achieve a healthy work-life balance.

In addition to your salary, as a member of staff, you will have access to Our rewards and benefits - Careers at Staffordshire

Our recruitment process:

As an Authority we are committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expect all staff and volunteers to share this commitment.

Staffordshire County Council is an equal opportunities organisation and Disability Confident employer. We encourage applications from all background and communities

As part of our commitment as a Disability Confident employer, a Gold Award Armed Forces employer and our commitment to supporting care leavers - we offer a guaranteed interview as long as your application meets the minimum criteria for the post.