Programme Engagement Officer

Programme Engagement Officer

Permanent, Full Time

£26,485 to £31,158 per annum

Location: Chelmsford

Closing Date: Tuesday 29th July 2025 at 11.59pm

The Opportunity

Essex has a number of key employment and skills challenges including low productivity, low wages and lower than average workforce skills levels. Whilst the unemployment claimant count is low, Essex suffers from high levels of economic inactivity and significant pockets of deprivation in communities and cohorts

To resolve these challenges, Essex County Council delivers the Connect to Work Programme which supports residents with facing barriers or challenges to get into and maintain meaningful employment, social inclusion and engagement.

Engagement Officers play a key role in ensuring that the opportunities in the Connect to Work programme reach as many people as possible. Working across Greater Essex the role will engaging residents and a range organisations including Voluntary Sector, Health Care, Prison Service, probation, Job Centre Plus to raise awareness of the programme, working proactively to promote opportunities and increase numbers of participants. Engagement Officers will also be instrumental in working with employers to secure employment opportunities for programme participants, ensuring the programme has the greatest impact.

Accountabilities

• Raise awareness and stimulate interest in the Connect to Work Programme, acting as the principle point of contact for public, private and voluntary sector organisations seeking information on the programme.
• Responsible for ensuring access to information about the programme through social, online, and print media, including devising accessible formats suitable for those with additional support needs.
• Build and maintain relationships with professional third parties including, educational institutions, Job Centre Plus, Local Authorities, health and voluntary sector bodies to generate actionable referrals to the Programme, overseeing a vibrant referral network of partners.
• Support the development of, deliver and attend events, workshops and training sessions to promote the project, building the community base to drive direct and indirect Expressions of Interest to the programme.
• Responsible for working with employers to secure suitable work opportunities for programme participants, maintaining a register of opportunities.
• Work with Marketing Executives to design and deliver targeted marketing campaigns to increase engagement in the Connect to Work Programme.
• Support the implementation of the Connect to Work account management approach, accurately completing relevant paperwork and ensuring that records are kept up to date on the programme CRM / MIS system.
• Gather, analyse, and report data related to programme performance and workforce trends to inform action plans.

The Experience You Will Bring

• Educated to level 3 or by experience
• Demonstrable track record of generating leads that generate new and sustainable business.
• Experience in project coordination, economic growth, workforce development, or a related area. Preferably within a public sector or local government context.
• Experience of working with businesses and/or partner organisations on economic development issues.
• Able to work as part of a motivated multi-disciplinary team from diverse backgrounds, achieving strategic objectives and a flexible approach.
• Experience of building and maintaining strong relationships and partnerships with both internal and external stakeholders
• Excellent communicator with a proven ability to deliver outstanding customer service at all times.