Private Sector Housing Officer

Crawley Borough Council

Exchange Rd, Crawley, null RH10 0ZZ, UK

Hybrid

Expires: Expiring in less than 3 weeks

Housing

Full time

£35,402 - £42,085 per year

Reference: ES101
Division: Strategic Housing
Salary: £35,402.00 - £42,085.00 per annum
Contract type: Fixed term
Posted on: 11 May 2026
Interview date:10 June 2026
Extra payment(s): Not applicable

Positions: 1
Category: Housing
Grade: G - H
Working hours: 37 per week
Closing date: 31 May 2026
Location: Town Hall, Crawley
Location type: Hybrid

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About the role

An opportunity has arisen within the Private Sector Housing team at Crawley Borough Council, for a Private Sector Housing Officer to join the team on a 12 month fixed term contract.

Working as part of a small, supportive and knowledgeable team, you will play a key role in delivering a high quality service to private sector residents, that makes a real difference within our town.

Your role will include:

ensure the council fulfils its’ statutory duties in relation to private sector housing
responding to private sector housing service requests in a timely manner and carry out inspections and investigations in accordance with relevant housing legislation and council policy and procedures
taking a lead role in private sector housing enforcement, case management and investigations including issuing specification of remedial works, statutory notices, imposing financial penalties and representing the council at Tribunal hearings
processing and determining House in Multiple Occupancy (HMO) Licence applications in accordance with the Housing Act 2004 and the council’s own HMO standards
delivering the council’s statutory Disabled Facility Grants (DFG) and Discretionary Loans services

You will manage a varied and challenging caseload, working both independently and collaboratively within a small team to achieve positive outcomes.

To be successful in this role it is important that you are self-motivated with an eye for detail. You will have excellent interpersonal skills with the ability to communicate confidently and sensitively with tenants, landlords and other interested partners to achieve the required outcomes.

You will have proven experience of inspecting properties, identifying hazardous housing conditions and specifying remedial works for disrepair is essential for this position. Essential experience also includes carrying out Housing Health and Safety Rating System (HHSRS) risk assessments. Processing HMO licence and DFG applications is also essential for this position. Knowledge of relevant housing legislation including the Renters Rights Act 2025 is also essential.

Crawley is a great place to work, with a thriving business district and excellent transport connections including nearby Gatwick Airport. We are based in our modern Town Hall which opened in 2023 and is located a short walk from the town centre and railway station.

Additional information

This is a 12 month fixed term contract opportunity.

You will work 37 hours per week across five days (Monday to Friday). This role benefits from being included in the council’s flexitime system.

Ability to attend evening meetings as and when required.

May, on occasions, be required to work in confined areas and climb ladders.

A full current UK driving licence will be a requirement of the role.

Satisfactory clearance of a basic Disclosure and Barring Service (DBS) check will be a condition of your employment.

Employee benefits

We offer a generous employee benefits package, with a range of discounts, benefits and wellbeing incentives to suit everyone.

At Crawley Borough Council, you will have access to a structured programme of learning from day one, designed to help you succeed in your role and grow your career.

Our way of working

Our shared values and behaviours reflect the special nature of our council. We encourage all colleagues to put them into practice, whatever job they do. Take a look to see if we are the perfect match.

Safer recruitment

Crawley Borough Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. We want to be an inclusive and diverse employer of first choice reflecting the community we serve and particularly welcome applications from all under represented groups.

How to apply

Click the Apply button to complete your application online. Please ensure that the reference details you supply are for your current or most recent employer and that any gaps in employment are covered on your application form. Please note that CVs will not be accepted without a fully completed application form.

For an informal conversation or further information regarding the role, email chris.modder@crawley.gov.uk, Private Sector Housing Manager or call on 01293 438418.