Private Sector Housing Officer

Come and join the Private Sector Housing Team at Ashford Borough Council!

We are a small proactive team working in the centre of Ashford within a modernised office.

The Private Sector Housing Team undertakes mandatory functions to ensure housing standards within Ashford remain safe for all its residents.

This is an exciting opportunity to play a key role in promoting and protecting public health by improving housing conditions across the private rented sector.

You will investigate housing complaints, carry out inspections, and work with landlords, tenants and partners to raise standards and deliver better health outcomes. The role is varied and includes enforcement work, administering housing grants and loans, supporting energy efficiency initiatives, and helping bring empty properties back into use.

Ideally, you will have a background in a relevant housing discipline and a good understanding of private sector housing functions.

You will also hold a Housing Health and Safety Rating System (HHSRS) qualification (or be willing to work towards this) along with having:

An appreciation of Housing hazards
A sound understanding of housing hazards and construction defects
Confidence in investigating cases and making evidence-based decisions
The ability to be able to manage a varied caseload and complex situations
Excellent communication and negotiation skills
Enjoy working both independently and as part of a small, friendly team

We are looking for someone who enjoys investigating, carrying out enforcement of housing legislation and working collaboratively as part of a small but friendly team to achieve positive outcomes for residents.

The role involves site visits, including inspecting properties in varied and sometimes challenging conditions. Full driving licence and access to a vehicle is essential.

Occasional evening and weekend work may be required. Consideration with also be given to applications interested in flexible or condensed working conditions.

Why Ashford Borough Council?

Ashford is a vibrant and growing borough, and we are committed to maintaining safe, high-quality housing for all our residents. You will be joining a supportive and forward-thinking team that values collaboration, professional development, and delivering meaningful outcomes for the community.

Click to view a Job Description

For an informal discussion about the role please contact Gary Clarke, Team Leader (Private Sector Housing) on 01233 330624

When Applying - Please ensure that you have received confirmation of a submitted application once completed. For any assistance in completing the application form, please email recruitment@ashford.gov.uk

Hybrid Working - We are an organisation that puts people first and understands how important employee wellbeing is. We want to help you to balance your working life and home life and offer flexible ways of working to help structure your life in a positive and productive way; both at home and in the office. This maximises personal development and collaborative working. Competitive remuneration package - We offer an excellent salary linked pension scheme, generous annual leave with flexi time, free life insurance, supportive relocation package and opportunities for training and development.

With devolution news and talks evolving across the country for local authorities, we understand that there may be some uncertainty for those currently serving within the sector. Although Kent and Medway have not been included in the Devolution Priority Programme, discussions continue in this area. Kent, Medway and all District and Borough Councils in the South East will continue to work closely with each other to deliver vital services to our communities. This is an exciting, but stable time to join our organisation.

Ashford Borough Council recognises the need to ensure the welfare of children, young people and vulnerable adults when they come into contact with the services we provide

We welcome applications form the Armed Forces Community