Principal Service Development Officer (Substantive)

Principal Service Development Officer REF: 2806

PO2: £44,937 pa, rising in annual increments to £47,925 pa inc LW.  

2x 12 Month Secondment Opportunity/Fixed Term Contract and Full Time

About Us:

Located in the heart of South London, Lambeth Borough is a vibrant community of over 317,600 residents. Stretching from the dynamic neighbourhood of Streatham in the South to the iconic landmarks of Waterloo in the North, we are proud to be the 9th largest borough in London. Our diversity is our strength, with more than 130 languages spoken, making Lambeth the home of the Windrush generation, London's largest LGBTQ+ community, and a thriving Portuguese-speaking community.

It is an exciting time to join Lambeth Council, we have bold ambitions for the future of Lambeth’s communities and residents through ourLambeth 2030 Plan ‘Our Future, Our Lambeth.

With exceptional schools, lush green spaces including Brockwell Park, cultural gems like the Black Cultural Archives, and world-renowned institutions such as St Thomas's Hospital, Lambeth offers an enriching and dynamic environment.

Please have a look at our dedicated One Lambeth Values and Behaviours page.

Public health hosts specialist commissioning teams, including sexual and reproductive health (SRH), HIV and substance misuse. The SRH team supports the provision of services across five local authorities and the southeast London (SEL) integrated care board (ICB). The sexual health team also hosts and manages the London HIV Prevention Programme (LHPP) on behalf of all London local authorities. Substance misuse commissioners also work strategically across southeast London and hold some joint contracts across this footprint. This role will support commissioners and public health specialists in discharging their role.

About the Team

We’re a small, agile team at the forefront of shaping the future of the Revenue and Benefits Service. Our mission is to turn our target operating model into a living reality—driving efficiency, sparking innovation, and constantly elevating the customer experience. With a mindset geared toward continuous improvement and bold problem‑solving, we’re always exploring smarter, better ways to deliver our service.

About the Role:

This dynamic role sits at the heart of the Service Development team, shaping and driving forward innovative policy, impactful resources, and inspiring learning and development opportunities across the service. You’ll play a key part in creating the Lambeth Council Tax Support scheme, ensuring everything we deliver is powered by legislation, case law and the latest government guidance. Working in close partnership with providers and colleagues, the team leads the way in identifying and defining specified accommodation housing schemes—making a real difference.

Are you ready for something different? Do you like playing detective? Do you enjoy a challenge and like each day to be different? If that sounds like you then please apply.

How to Apply:

To be considered for interview, your CV and supporting statement will clearly evidence how you meet the shortlisting criteria on the personal specification marked “A” for application:

Job Description and Person Specification

We operate an anonymised application process, so be sure to remove personal details when uploading your CV or personal statement.

Recruitment Timelines:

Advert close date: 11:55pm on Tuesday 5 May 2026

Please click here to view: Lambeth Staff Benefits

Contact Information:

For an informal discussion, please contact: Miranda Feasey, at mhfeasey@lambeth.gov.uk

Successful candidates will be asked to apply for a Basic Certificate from the Disclosure and Barring Service (DBS). Further information about the DBS can be found at www.homeoffice.gov.uk/agencies-public-bodies/dbs

At Lambeth, we are dedicated to providing quality services and equal opportunities for all. We are committed to safer recruitment and are proud to be a Stonewall diversity champion, a Living Wage Employer, and to guarantee interviews for all disabled candidates who meet the minimum criteria of the role. For a full list of our accreditations, please clickhere.