Pest Control & Dog Enforcement Officer

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The Pest Control & Dog Enforcement Teamdeal with over 2000 requests for domestic pest control treatments including rats, mice, bud bugs, fleas, & wasps etc, services over 500 commercial pest control management contracts, over 300 stray dogs per year, licences all pet establishments within the city boundaries and enforces the Public Space Protection Orders for dog control.

The team work closely with other partners including RSPCA, Police, dog re homing centres and other internal sections including the food safety team, and the street enforcement team.The service has a statutory duty to seize stray dogs from public areas and ensure the wellbeing of dogs in its care under the care act.

What is the job role?

In this role, you will mainly be with responding to and dealing with requests for pest control treatments at both domestic & commercial properties the role will also be providing support for the dog enforcement section.

The duties of these roles will involve:

• Responding to requests for pest control treatments in domestic and commercial properties.
• Servicing commercial pest management contracts to ensure businesses are kept free from damage by pests.
• Responding to and seizing stray or unsupervised dogs from public areas some of which may be aggressive and dangerously out of control.
• Ensuring the wellbeing of any dogs in our kennels including exercising, cleaning, feeding and general kennel duties.
• Collection fines and costs associated kennelling costs.
• Enforcing the Public Space Protection Orders (Dog Control) this will include carrying out surveillance and issuing fixed penalty notices to offenders
• Keeping up to date records and recording actions taken.

Who are we looking for?

The successful candidate will:

• Be reliable and committed
• Have a professional attitude and be willing to take on the tasks and duties within the remit of the role and service area
• Customer-focused and able to remain respectful, calm, and polite in environments where they may experience challenging behaviours or situations when assisting the general public and customers by responding to minor queries and complaints
• Confident to take appropriate action to avoid formal complaints.

In addition, you should have:

• A full UK driving licence
• RSPH Certificate or equivalent for pest control
• Knowledge and experience in dealing a variety of pests
• Experience in dealing with pests in commercial businesses
• Experience in working with the public.
• Good team working skills
• Ability to work with dogs that may be unpredictable, awkward or aggressive.
• Ability to drive a council vehicle.

What we offer?

At Coventry City Council, we’re proud to offer a comprehensive benefits package designed to support your wellbeing, development, and work-life balance:

• Competitive salary with incremental progression and salary matching
• Generous annual leave starting at 28 days annual leave (plus Bank Holidays) with option to purchase more and rising to 33 days following 5 years service.
• Generous local government pension scheme to help plan for your future
• Lifestyle discounts across a wide range of activities and retailers
• Flexible working arrangements to support your personal and professional needs
• Inclusive Employee Networks: EmbRace, Pride, Disability, Young people, and Women
• Employee Assistance Programme offering confidential support
• Certified training courses to help you grow and thrive

Explore the full range of benefits at#MyRewards – Coventry City Council

All candidates must have the Right to Work in the UK. We are currently not offering sponsorship for this role.

This post is exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to this post will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS).

If you need help or support to complete your application, please visit our accessibility pageto see how we can assist you.

Guaranteed Interview Scheme - As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people.To qualify, you'll need to meet the minimum requirements for the role and identify with one of the below criteria:

• Members of the Armed Forces and veterans
• Are currently in care or have previously been in care
• If you consider yourself to be disabled or if you have a long-term health condition

For full details on the application process please read the attached document on our jobs page labelled 'Coventry City Council Application Process'.

We recognise that AI is now part of everyday life and can be a helpful tool when used appropriately. However, applications should reflect your own skills and experience. If there is clear evidence that AI has been used to complete an application, it may be rejected unless a reasonable explanation can be provided that would be considered as acceptable.

Different backgrounds. One goal. Real impact.

At Coventry, we're building a workforce that reflects our diverse communities. Guided by our One Coventry Values, we celebrate inclusion, diversity of thought, and lived experience.

We especially welcome applicants from minority ethnic/global majority, LGBT+, those with a disability, and neurodiverse backgrounds – your voice can help shape a fairer future for our residents. Find out more here -https://www.coventry.gov.uk/council-vacancies

Our Values