Personal Assistant

We are looking to recruit 2 highly organised, professional and proactive Personal Assistants to provide confidential, high-quality administrative, secretarial and PA support to Directors within our Environment & Communities Department.
These are key roles within our Executive Support function, helping senior leaders work effectively and ensuring the smooth day-to-day running of the department and wider Council. You will work as part of a collaborative team supporting multiple Directors, with responsibility for diary and inbox management, meeting coordination, correspondence, and a wide range of business support tasks.
What you’ll be doing
As a Personal Assistant, you will provide comprehensive support across a varied and fast-paced workload, including:

- Managing Directors’ diaries, arranging meetings and making adjustments as priorities change
- Reviewing and managing correspondence (email and post), highlighting urgent matters and coordinating responses
- Handling telephone enquiries professionally, resolving issues or redirecting as appropriate
- Organising meetings, briefings and travel arrangements
- Preparing agendas, collating papers and background information
- Taking accurate minutes and monitoring actions to completion
- Supporting Cabinet Member meetings and management team meetings
- Dealing with member enquiries, and helping to track responses to MEQs, complaints and FOIs within deadlines
- Maintaining key records and logs (including sickness absence, planned leave, recruitment forms and other departmental information)
- Processing expense claims and supporting performance appraisal scheduling
- Providing cover for other Personal Assistants and supporting wider Executive Support activity as required
- Maintaining strict confidentiality at all times.

About you
We are looking for people with strong PA experience and excellent organisational skills, who are confident working with senior managers and able to manage competing priorities.
Essential
You will need to demonstrate:

- Proven experience working as a Personal Assistant at senior management level, including managing multiple inboxes/diaries
- Strong planning, organisation and prioritisation skills, with the ability to meet deadlines
- The ability to use initiative and resolve problems promptly
- Clear, effective and professional communication skills, with the ability to build networks across the Council and externally
- Experience of dealing with enquiries from the public and external organisations in a helpful and professional manner
- Knowledge of a wide range of IT packages, including Word, Excel, Teams & Outlook
- As this role involves regular communication with members of the public, the ability to converse at ease with customers and provide advice in accurate spoken English, and to do so politely and courteously.

Desirable

- Experience of taking and producing accurate minutes of meetings.

Contact Details -
If you would like to know more about the role, please contact Emma Inzani on 020 8132 0325 for an informal discussion or to arrange a visit to the team.
If you have any difficulties accessing this information, please contact Andy Kingsbury, Senior Recruitment Advisor on 0208 078 5976 or andy.kingsbury@enfield.gov.uk
We do not see your name or title when shortlisting your application. This is one of many initiatives to build a more talented and diverse workforce. However, if you put your name on your CV or Statement it will be visible to us. For this reason, we ask that you do not include your name on these documents. Please note it is your responses to the Essential/Desirable criteria, as detailed in the Job Description and Person Specification which is available on the job advert, that will determine if you are shortlisted for an interview, therefore we encourage you to always address the essential and desirable criteria in your application/CV.
We are passionate about our people and how we deliver services to our community in Enfield. That’s why we encourage a culture that puts our customers at the heart of everything we do - by empowering our people to work together to find solutions, be open, honest and respectful, take responsibility and listen and learn. If you value these behaviours too, we’d love to hear from you - and of course we are always happy to talk flexible working, click here to find out more.
Why it's great to work for Enfield Council:

- An excellent pension through the Local Government Pension Scheme (LGPS).
- Up to 32 days annual leave depending on grade and length of service. You will also get eight public holidays per year and an extra day off at Christmas.
- A blend of remote and office based working for most roles.
- Interest free season ticket loan repayable over three or ten months.
- Career development and learning experiences from a range of training courses and learning methods.
- Employee Assistance Programme to provide advice and counselling services. This is a free and confidential service available to staff and members of their family.
- Health and leisure discounts and tax-free bikes for work.
- 1 month's paid sabbatical for registered Social Workers working in Children's Social Care.

We reserve the right to close this vacancy once a sufficient number of applications have been received. Therefore, we advise that you complete fully and submit your application as soon as possible to avoid disappointment.
If you have previously applied for this role within the past 6 months, unfortunately, a second application will not be considered.