Payments Team Manager

Job introduction

You can also see our full list of employee benefits on our careers site here: Why you should work for us | West Northamptonshire Council.

About the role

Are you ready to lead with purpose, drive innovation, and make a real impact in your community? At WNC, we’re on a mission to make West Northants a great place to live, work, visit, and thrive—and we need passionate leaders like you to help us get there.

As Payments Team Manager, you’ll be at the heart of our Integrated Commissioning service, leading a high-performing team to deliver accurate, timely, and efficient payments across Education and Social Care. You’ll shape service delivery, drive continuous improvement, and ensure our systems and processes meet the needs of our clients and partners.

This is more than a management role—it’s a chance to transform services, empower teams, and influence strategic outcomes across the People Directorate.

Additional information

Who We’re Looking For

A confident, forward-thinking leader with:

• Proven experience in managing payment or finance teams.
• Proven experience of using tech-enabled payment systems
• Proven experience in managing people and teams.
• A strategic mindset and a passion for service excellence.
• Strong communication and stakeholder engagement skills.
• A commitment to innovation, inclusion, and continuous improvement.

Company information

At West Northants Council, it’s about our people. People who thrive with ambition, bubble with new ideas, demand better ways of working, caring about every detail, and who never shy away from a challenge. Our culture is a gateway for new experiences. A place to forge new opportunities. To empower you in your career and unite you with like-minded people.

Our vision is ‘to make West Northants a great place to live, work, visit and thrive’. We truly stand by this and work hard every day to make this a reality. Our corporate values, THRIVE, stand for: Trust, High Performance, Respect, Innovate and Empower, they underpin everything we do and how we deliver services.

Hear more from our Chief Executive, Anna Earnshaw, about what its like to work at West Northants Council.

We are committed to ensuring diversity, equality, equity, and inclusion is woven into the fabric of WNC and everything we do, to enable all colleagues to develop and maximize their full potential.  We are a disability confident employer, a member of the Armed Forces Covenant, and a Care Leaver Covenant partner

The following film was created by us to communicate our intentions - watch WNC colleagues explain what DEI means to us.

If you need additional support or reasonable adjustments during the application process, including needing the job description in another format or language, please email careers@westnorthants.gov.uk for support.

West Northants Council, where careers thrive.