Payments Officer

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Job Title: Payments Officer

Directorate: Resources

Department: Revenues and Benefits

Hours: 37 hours per week

Contract Status: Permanent

Salary: Grade D - £26,824 to £29,540 per year, £13.90 to £15.31 per hour

Location: Ilkeston Town Hall, Wharncliffe Road, Ilkeston, Derbyshire DE7 5RP

Are you detail-oriented, highly organised, and passionate about delivering excellent financial and administrative support? Erewash Borough Council is looking for a dedicated Payments Officer to join our payments team.

What You’ll Be Doing

As a key member of our payments team, you’ll play a vital role in ensuring the smooth operation of our financial processes. Your responsibilities will include:

• Processing purchase orders and managing supplier invoices to ensure timely payments.
• Administering payroll changes and allowances for staff and Members.
• Supporting the concessionary fares scheme by issuing Gold Cards.
• Communicating effectively with customers, debtors, and suppliers.
• Negotiating repayment plans and managing sundry debt collections.
• Maintaining accurate financial records and producing reports for audits.
• Providing general administrative support across the service.

What We’re Looking For

We’re seeking someone who is:

• Proactive and confident in managing financial transactions and deadlines.
• Skilled in customer service, with the ability to communicate clearly and professionally.
• Experience of dealing with debt recovery, invoices and payroll.
• Comfortable working with financial systems and maintaining accurate records.
• Able to make informed decisions and prioritise tasks effectively.

Why Join Us?

• Be part of a supportive and collaborative team.
• Make a real difference in the community by supporting essential services.
• Enjoy a varied role with opportunities to develop your skills.
• Work in a flexible and inclusive environment.

Benefits of Working for Us

In addition to a competitive salary, you will also have access to:

• Generous annual leave package – 29 days annual leave (rising to 33 days after 5 years’ continuous service) plus 8 bank holidays a year.
• Free workplace car parking within the Borough.
• Opportunities for training, learning and continuous professional development.
• Family friendly and flexible working policies available.
• Flexi Time Scheme.
• Option to join the Local Government Pension Scheme (LGPS) plus access to a salary sacrifice scheme for added voluntary pension contributions.
• Discounted leisure membership with the Fit for Work scheme.
• Access to the VIVUP employee benefits discount and salary sacrifice scheme.

The closing date for applications is 21 September 2025. Interviews will be held during week commencing 6 October 2025.

Interested candidates can apply with a CV and a supporting statement, clearly demonstrating suitability and experience for the role. Please visit https://www.erewash.gov.uk/job-search

You will be requested to provide some basic information before you upload your CV.

Alternatively, an application form and job description are available from Human Resources, Erewash Borough Council, Town Hall, Wharncliffe Road, Ilkeston, Derbyshire DE7 5RP, telephone: 0115 931 6000 (24 hr. voicemail), e-mail: jobs@erewash.gov.uk

The Council is positive about disabled people and those who meet the essential shortlisting requirements will be guaranteed an interview.

The Council also supports the Armed Forces Covenant and those who have previously worked in the armed forces and meet the essential shortlisting criteria will be guaranteed an interview.

Please ensure that you make it clear on your application that you wish to be considered under these criteria.