Pastoral and Attendance Officer

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• Job_application_-_School_-_Monitoring_of_Equality_and_Diversity-_June_2024
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Band E
36.00 Working Hours – 41 Weeks per Year
Required as soon as possible

Job purpose:
To promote excellent levels of pupil attendance and punctuality, identifying and addressing issues that affect school attendance. The Attendance Officer will also provide pastoral support to pupils and families, fostering a positive, inclusive and supportive school environment.
This role will focus on pupil attendance, working in close collaboration with our ELSA and SLT.

Key Responsibilities:
Attendance Monitoring & Management:
Monitor and analyse daily attendance and punctuality data, identifying patterns and causes of absence.
Follow up unexplained absences promptly through phone calls, texts, and home visits where necessary.
Maintain accurate attendance records in line with school and local authority procedures.
Liaise with parents/carers to discuss attendance concerns and offer support strategies.
Work in partnership with the Locality Attendance Officer and attend attendance panel meetings when required.
Prepare and present attendance reports for senior leadership, governors, and external agencies.

Pastoral Support:
Build positive relationships with students and families to encourage regular school attendance.
Support students who face barriers to learning due to social, emotional, or behavioural needs.
Provide a safe and supportive space for students to discuss issues affecting their well-being or attendance.
Liaise with teaching staff, SENDCo, safeguarding leads, and external agencies to ensure a coordinated approach to pupil support.
Contribute to safeguarding processes, including attendance at Child Protection or Early Help meetings as required.

Administrative Duties:
Update and maintain the school’s Management Information System (SIMS) accurately.
Produce letters and documentation for meetings with parents/carers and outside agencies.
Manage the process of issuing penalty notices or legal proceedings in line with legislation and school/LA policy.
Other duties related to the running of a busy school office e.g. administering medicines, staffing the reception desk, organising school trips/clubs, production of newsletters, and administering data.

Person Specification:
Essential:
Experience of working with children and families in an educational or community setting.
Excellent communication and interpersonal skills.
Strong organisational and IT skills, including the ability to use MIS (e.g., SIMS, ParentPay).
Knowledge of safeguarding and child protection procedures.
Ability to handle sensitive issues with confidentiality, professionalism, and empathy.

Desirable:
Knowledge of education attendance legislation and procedures.
Previous experience in a pastoral, family liaison, or attendance role within a school. Understanding of barriers to attendance and strategies to overcome them.

Key Attributes:
Resilient and calm under pressure.
Able to work both independently and as part of a team.
Proactive, solution-focused, and committed to improving outcomes for all pupils.

Scheduled hours of work are 36 per week, the ability to be flexible is useful.
Current working hours are 8:15am to 4pm with a half hour unpaid lunch break.

Our Mission Statement:
Learning and Achieving Together for Life

For an informal discussion or for more information what this role involves please call or email Danny Stenhouse, School Business Manager. Visits to the school are warmly welcomed.

Completed applications and queries should also be sent to: businessmanager@heygarth.wirral.sch.uk
Closing date: Thursday 24th July at midday

The school is committed to the highest standards of safeguarding and promoting the safety and welfare of our children and expects the same level of commitment from all staff.

This post is subject to an Enhanced Level CRB check.

All applicants will be considered on the basis of suitability for the post regardless of sex, race or disability