Operations Officers/Lifeguards

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Please apply online via the link provided.

Please note, we do not accept CV’s submitted without a fully completed online application form.

Operation Officer (Lifeguard) – (Ref: OO)

Hours: Full time – (40 hours per week)

Salary: £26,582.40 p.a.

If you are a competent swimmer who enjoys working in a sporting environment and are looking to develop a career in the leisure industry, this could be the perfect opportunity. As an Operations Officer/Lifeguard, you will be part of a vibrant team with the added benefit of varied working hours that can fit around your other commitments.

Come and join our friendly operations team at John Warner Sports Centre in Hoddesdon and Laura Trott Leisure Centre in Cheshunt. In this role, you will help your community enjoy our facilities safely, to the highest standards of cleanliness and with excellent customer service.

What is required?

• In-date National Pool Lifeguard Qualification (NPLQ)
• Resilience, reliability and conscientiousness
• Enjoyment of working as part of a team
• Excellent customer care skills
• A friendly and effective manner
• Ability to converse confidently with members of the public in fluent English
• Ability to safely manually handle, set up and break down heavy equipment within operational guidelines
• Good organisational skills and the ability to remain calm under pressure
• Willingness to pass regular competency tests on qualifying
• Ability to pass a swim test, which will be conducted at interview stage
• This role requires a Disclosure and Barring Service (DBS) check, as it involves working with children and vulnerable clients.

Broxbourne offers full training, development and career progression opportunities. In fact, all of the current Operations Managers and Assistant Managers started out as Operations Officers/Lifeguards, so this could be the start of your leisure career.

We have adopted the core values of Teamwork, Innovation, Effectiveness and Respect (TIER).

The values and their underlying behaviours, demonstrate our commitment to providing excellent customer care, working in a joined-up way, showing respect at all times and looking at innovation and forward-thinking solutions. We pride ourselves on recruiting, developing and retaining talent who share this commitment.

We are committed to safer recruitment, safeguarding and promoting the welfare of children and young people and vulnerable adults. We expect all staff and volunteers to share this commitment.

The Council’s benefits package includes generous leave entitlement, a full training and development programme, membership of the Local Government Pension Scheme and free membership to the Council’s local leisure centres, which includes free access to gyms, swimming pools, fitness classes, racket sport sessions, a health suite and a range of generous discounts across other leisure and culture services.

Broxbourne Council is an Equal Opportunities employer.

Previous applicants may not be considered.

Details and application forms for all job vacancies are listed on the Council’s website.

Application forms must be submitted online by 2 August 2026 quoting the above reference.

Borough Offices, Bishops’ College, Churchgate, Cheshunt, Hertfordshire, EN8 9XQ.

Telephone: 01992 785509, Email: personnel@broxbourne.gov.uk

Website: www.broxbourne.gov.uk