Operations Manager

Please apply online via the link provided. Please note, we do not accept CVs submitted without a fully completed online application form.

We have an exciting opportunity for a highly motivated Operations Manager to lead the delivery of an efficient and effective domestic waste collection service. This is a key leadership role where you will shape and implement our service operating model, working collaboratively with stakeholders to modernise and continuously improve front-line services.

What You’ll Do

• Lead and inspire operational teams to deliver safe, customer-focused, and high-performing services.
• Embed core operating principles into day-to-day practice while maintaining flexibility to respond to emerging priorities using a risk-based approach.
• Drive performance improvement and value for money, fostering a culture of safety, accountability, and excellence.
• Champion continuous improvement and innovation across the service, ensuring agility and responsiveness to changing needs.

What We’re Looking For

• Proven experience managing front-line or logistics-based services.
• Strong leadership skills with the ability to motivate teams and manage change effectively.
• A track record of challenging performance and delivering results in a customer-focused environment.
• Excellent communication and negotiation skills to build strong partnerships and manage stakeholder expectations.

If you have the skills, experience, and ambition to help us deliver a modern, efficient domestic waste collection service, we’d love to hear from you.