Operations Manager

Job introduction

Job Advert: Operations Manager (Health & Social Care System Management Background)

Contract Type: Fixed Term until 31st March 2027
Location: Brighton & Hove
Contact: For an informal discussion, please contact Marcus Brooks, General Manager, on 07825 862557.

We are seeking to appoint an Operations Manager to join our Hospital Discharge and Response Team (DART), supporting both post-hospital pathways and wider team functions as needed.

This job is available to external candidates as a Fixed Term Contract and would be available as a secondment to internal applicants in line with our secondment policy. Before applying, please ensure you have read the Secondment policy to ensure you are eligible to apply. In accordance with the policy, please ensure you have the written approval of your line manager before applying. Evidence of this must be included with your application.

About the role

Who should apply?
We welcome applications from individuals with a background in Health and Social Care system management, with particular interest in those who have experience within hospital systems. Applications are welcome from Qualified Social Workers/Occupational Therapists/Physiotherapists with relevant management experience, or experienced managers/clinicians from relevant backgrounds.
A thorough working knowledge of Social Care and the Care Act/Mental Capacity Act is essential for this role.

Contract Details:

• This post is available as a Fixed Term Contract to external candidates.
• Internal applicants may apply as a secondment, in line with our secondment policy. Please ensure you have read the policy and obtained written approval from your line manager, which must be included with your application.

About the Role:
Brighton & Hove is a vibrant and exciting place to live and work. Our DART team plays a key role in supporting people both in acute hospital settings and in the community after discharge. We work with individuals in step-down beds, in their own homes, and also help prevent hospital admissions by working closely with health colleagues in the Emergency Department.

Our team is friendly, supportive, and committed to high professional standards and ongoing development, even in a busy and high-pressure environment. The successful candidate will work across all settings and build strong relationships with key partners.

Team & Partnerships:
You’ll join a multidisciplinary team of Operations Managers, Senior Social Workers, Social Workers, and Social Care Workers. We work closely with partners including University Hospitals Sussex, Sussex Partnership Foundation Trust, and Sussex Community Foundation Trust, so effective collaborative working is essential.

What we’re looking for:

• Strong leadership skills within the social care or health system context
• Excellent communication and problem-solving abilities, especially under pressure
• A good understanding of performance and financial management
• Experience working in or with hospital systems is highly desirable
• Essential: In-depth knowledge of Social Care and the Care Act/Mental Capacity Act

Please read our Apply for a job at the council pages carefully. They give you all the guidance you need to complete your application as well as information on what will happen after you’ve submitted your application and at interview.

As part of your application, you will need to upload your Application Form and a supporting statement. Your supporting statement is the most important part of your application as it will be used in the shortlisting process to assess whether you meet the essential requirements for the role that are set out in the person specification and to decide whether you should be offered an interview. Before you start your application, please read our guidance here (Application Form guidance (brighton-hove.gov.uk) and (Supporting statement guidance (brighton-hove.gov.uk) as this gives important advice which will increase your chance of success in the shortlisting process.

Additional information

Your starting salary will be pro rata if the above position is less than 37 hours or term-time only.

We are a workplace that supports flexibility and employee wellbeing in the way we work whilst providing the best service for our customers. Team and service working arrangements are designed to support both employee work life balance and team collaboration. These would be part of your individual working arrangements alongside any personal preference agreed with your manager in advance of joining. Your contractual location will be the designated council office for your team and travel to and from your contractual location would be at your own expense.

For more information about our values and the benefits of working at the council, visit Why work for us

Company information

Encouraging a diverse workforce

Our city is known and loved for its diversity. Not only is the mixture of people, culture and skills vital to the economic and social development of the city, it's what makes Brighton & Hove such a great place to live, work and visit. We are committed to developing and retaining a workforce that is representative of the diverse communities we serve so we welcome applications from individuals from all backgrounds. In order to achieve our aims of proportionate representation, we particularly encourage applicants from a BME or White Other background as well as those who identify as disabled, male or trans.

Find out more about our commitment to being a fair and inclusive place to work where everyone can achieve their potential by reading about our fair and inclusive actions, our anti-racism strategy and the work we are doing to encourage a diverse workforce (brighton-hove.gov.uk).

Please note that this post is exempt from the Rehabilitation of Offenders Act 1974, and is subject to a Disclosure & Barring Service (DBS) Check.