Operational Technical Support Assistant

• Interview_record_-_July_2024
• Person-Specification_-_CVP0366
• Job-Description-CVP0366
• Conditions_of_Service_-_CVP0366

To upload your CV and Supporting Statement you will need to click on the link below and create an account with Jobs Go Public if you have not already done so.

Your CV and Supporting Statement will need to be uploaded on one document.

You will also be required to input your name and email address and will be invited to complete an equal opportunities questionnaire.

Knowsley Council is an award winning Local Authority, named Local Authority of the Year in the Municipal Journal Awards 2024 and is an Accredited employer under the Liverpool City Region Fair Employment Charter, demonstrating that we are committed to the principle of fair employment and we are dedicated to providing a healthy, fair, inclusive and just workplace.Come join us and be part of our success.

The Role

Do you have the skills and experience to deliver administrative, financial and customer support to operational services including income recovery, maintenance systems, upkeep of operational maintenance records, and responding to customer enquiries.

To provide operational administrative support to all relevant service areas which is professional, flexible and responsive to the needs of the services.

Experience is essential of working in an administrative and financial environment. Effective communication skills, good practical experience of all Microsoft Office software.

Closing Date: Sunday, 6 July 2025 at 23:59pm

Interview Date: W/C 14 July 2025

At Knowsley we value our applicants and want them to feel well-informed and welcomed. If you have any questions about this specific job role or what it is like to work at Knowsley, please contact:

Claire James - Claire.James@Knowsley.gov.uk - 0151 443 2452

Nahida Ullah - Nahida.Ullah@Knowsley.gov.uk - 0151 443 2218

At Knowsley Council we will consider requests for flexible working. For most roles, the following types of flexibility are usually possible: flexible hours, working from home, compressed hours, part-time.

We promote applications from all sections of the community, regardless of background, belief, or identity, recognising the value that diversity brings to our organisation. We particularly welcome applications from individuals from Black and Minority Ethnic backgrounds and candidates with disabilities as we acknowledge their underrepresentation in our workforce.

We reserve the right to close this vacancy earlier than the specified date should we receive sufficient applicants.

If you are interested in this vacancy, please upload your CV along with a supporting statement as one document in PDF or Word format. Your CV and supporting statement should be tailored to reflect the competencies within the person specification.

Please note if a CV and supporting statement does not reflect the person specification it is unlikely to be shortlisted.