Mobile Home Parks Operations Officer

• P2484_Mobile_Home_Parks_Operations_Officer

Mobile Home Parks Operations Officer

£19,474.5 up to £21,250 inclusive annual salary + up to 19.7 percent employer pension contribution

Permanent

Part time (18 .5 hours per week)

Flexible working options (including hybrid)

P2484

About the role
We are looking for a proactive and organised individual to manage the operational aspects of the Council’s four park home sites in this new role. You will ensure legal compliance with site agreements and rules, maintain health and safety standards through regular site visits, and liaise with customers, colleagues, and external agencies on matters relating to purchasing, selling, and site maintenance.

About you
Educated to degree level or equivalent, with knowledge of housing and mobile home legislation and health and safety requirements, you will also have previous experience of managing projects and contract management and monitoring. Good customer service skills and the ability to communicate well with a wide range of people both in writing and face to face.
Strong customer service and communication skills, both written and verbal with a wide range of people is essential. Attention to detail, flexibility to adapt to changing demands together with access
to a vehicle for business use for regular site visits is also required for this post.

Join us in making St Albans City and District carbon neutral by 2030, guided by our Sustainability and Climate Crisis Strategy, we put the environment at the heart of every decision. We live our values—trust, care, confidence, collaboration, and customer focus—while delivering sustainable services, reducing environmental impact and making a difference.

St Albans is a unique English Cathedral City with a colourful history which can be seen in the Roman remains and variety of beautiful architecture, heritage sites and conservation areas. Set within green belt, off the M25, A1M and M1 the District includes a cathedral, vibrant city centre and thriving villages. Our centrally located offices in the city are near to the station (London St Pancras 20 minutes), shops and restaurants. In short it is a great place to live and work.

In addition to working within a great team and a comprehensive salary you will have access to:

• 26.5 days basic annual leave (increasing with service) + bank holidays.Please note: annual leave will be pro-rated for anyone who does not have a standard full- time pattern of 37 hours over 5 days, e.g. part-timers
• Local Government Pension Scheme with current employer contribution up to 19.7 percent employer contributions
• Flexible working options
• Staff Parking Permit
• Reimbursement of professional fees
• Comprehensive development and training
• Discounted membership at selected local sports and fitness centres
• Access to discounts and benefits via online platform

Additional Information

• Disability Confident: We are proud to be a Disability Confident employer and guarantee an interview to anyonedisclosing a disability whose application meets all the essential criteria for the post.
• Safeguarding: This post is subject to a Basic Disclosure Check.
• English Fluency: The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.

For an informal discussion, please contact Nicola Lee, Housing Options Co-Ordinator on Nicola.lee@stalbans.gov.uk

A detailed job description and person specification are published on the advert for this role. The person specification sets out the criteria we use to assess applicants. The Council reserves the right to reject applicants at the shortlisting stage, where the application process has not been completed correctly. 

For full details and to learn more about us visit Jobs and Careers or email recruitment@stalbans.gov.uk or telephone (01727) 819251 stating your details and the post reference number.

Closing date for applications: 2nd February 2026

Interviews are scheduled for w/c: 23rd February 2026

NOTE:  Interviews are conducted throughout the application process.  We reserve the right to close the vacancy at an earlier date and we strongly encourage you to submit your application as soon as possible.