Mayoral Support Officer

Mayoral Support Officer

The West of England Mayoral Combined Authority (MCA) is seeking to appoint a Mayoral Support Officer to join the mayor’s team. Reporting to the Senior Executive Assistant to the Mayor and working closely with the PA team, this role will provide high-quality, confidential diary management, logistical coordination and administrative support to the Mayor and team.

The postholder will play a pivotal role in ensuring the Mayor is fully prepared for all meetings and engagements, managing a complex and dynamic diary and coordinating logistics with efficiency and professionalism. They will work proactively with colleagues across the MCA to support the smooth day-to-day running of the Mayor’s office, coordinating travel and events, supporting correspondence and contributing to continuous improvement of office processes and procedures.

The postholder will bring a proactive, professional attitude, remaining calm under pressure and comfortable acting with appropriate levels of confidentiality and discretion. They will be highly organised, taking a high level of accuracy and attention to detail in their work, and can manage a complex workload efficiently.

What you'll be doing

Diary and Logistics Management

• Manage the Mayor’s diary, ensuring the Mayor is fully prepared for all upcoming meetings, events and engagements, with materials organised and accessible for hybrid or in-person meetings.
• Liaise with offices of senior business leaders, local authority partners, government officials and other key stakeholders to coordinate and confirm diary commitments.
• Make travel and accommodation arrangements for the Mayor, in line with the travel and accommodation policy; book meetings and make appropriate logistical arrangements including room layout and refreshments.
• Coordinate large-scale meetings, VIP visits and high-profile engagements, including venue management, guest lists and liaison with communications colleagues.

Administrative and Correspondence Support

• Provide full administrative support to the Mayor’s office, exercising judgement, initiative and discretion in sorting urgent and non-urgent communications and items of a confidential nature.
• Ensure all documents and correspondence meet the high professional presentation standards required; produce agendas and minutes for meetings; and be a first point of contact for visitors and regional partners.
• Liaise with colleagues across the Combined Authority to support timely and accurate responses to Mayoral correspondence; support the development of correspondence templates and process documentation.
• Support continuous improvement of correspondence and administrative processes, contributing to the effective day-to-day running of the Mayor’s office.
• To undertake all other duties as requested by the Senior Executive Assistant to the Mayor, commensurate with the grade and status of the post.

Find out more

If this sounds like your next opportunity, please apply so you can tell us why you'd be a great fit. There’s more information for you in the job description.

There’s more role-related formation is in the job description, but if you have any questions for the recruitment team you can contact us on Resourcing@westofengland-ca.gov.uk.

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Our offer

We are based in a new bright and airy office, with all the latest technology, close to Bristol Temple Meads Train Station.

Alongside the opportunity to make a real difference to the people who visit, live and work in the West of England, we offer an excellent benefits package including:

• 26 days annual leave, plus bank holidays, rising to 31 days after 5 years continuous service. There is also the option to increase your annual leave with our annual leave purchase scheme.
• 2 days of paid leave each year to volunteer
• Local Government Pension Scheme (one of the most generous pension schemes in the UK).

• Flexible, family friendly and hybrid working options to ensure you achieve the best work/life balance and career goals. We follow a hybrid working model withtypically2 or 3 days in the office each week
• Reduced bus fare travel across the West of England

We believe in fostering a culture of continuous learning and development, empowering you to thrive in your career. We prioritise your growth and success by providing a diverse range of learning and development opportunities. Our goal is to keep you motivated, equipped with essential skills, and confident in delivering excellent services.

The salary for this role is £34,434 - £37,280. This is the full-time equivalent salary, and will be pro-rata for part-time. We advertise salary ranges for job roles, with new appointments for external candidates typically starting at the lowest salary point. In exceptional cases, where higher skill levels or experience are applicable, the salary point may be adjusted to secure the best candidate. This approach allows for potential year-on-year salary increases, offering progression and appropriate rewards to employees.

Good Employment Charter
https://www.goodemploymentcharter.co.uk/
As a founding Member of the West of England Good Employment Charter and accredited Living Wage Employer, we’re committed to creating a diverse environment where all our employees can thrive. We make sure all qualified applicants receive consideration for employment and we particularly welcome applications from under-represented groups without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or citizenship status.

Fair and Inclusive Recruitment

As part of our commitment to fair and inclusive recruitment, we provide interview questions to all shortlisted candidates in advance/on request. This approach helps ensure everyone can demonstrate their skills, knowledge and experience fully, and supports our duties under the Equality Act 2010. You will also be asked follow-up questions during the interview to explore your responses in more detail.

Reasonable Adjustments
If you have an accessibility need, disability, condition or need any additional support that means you might require changes to the application or recruitment process (for example, you might need to submit your application in a different format), please get in touch with our Resourcing Team at Resourcing@westofengland-ca.gov.uk. We are here to assist and accommodate your needs.

Using Artificial Intelligence (AI)

We want to understand the real person behind each application. While we recognise that some applicants may use AI tools, these should support your writing rather than replace your own voice. AI can be a helpful aid, but your personal insight and individuality are what matter most to us.

Closing dates
Our roles close at midnight on the closing date. Please note this vacancy may close early or be extended depending on the number of applications so please don’t wait to apply. If you have started your application, we’ll give you notice of the new closing date by email.

From a recruitment agency?

We’re not engaging with agencies for this role. Any CVs received from agencies will be considered as unsolicited and the property of the West of England Mayoral Combined Authority, with no obligation to pay agency fees.