Marketing and Communications Officer (Highways)

About Us.

North Somerset Council is committed to providing high-quality services to our community. We are committed to creating a fair, green, and more inclusive environment for all our residents. Join us and contribute to making a positive impact on our community.

The Role.

We are seeking a dedicated, creative and experienced Marketing and Communications Officer to join the Communications and Engagement Team on a permanent basis (37 hours per week) to support our Highways Team.

The Communications and Engagement Team are responsible for all aspects of North Somerset Council’s communications and engagement planning. This includes proactive and reactive media relations, an online ‘North Somerset Life' resident e-magazine delivered to over 70K addresses, internal communications, corporate social media, consultation and engagement as well as supporting major campaigns.

The Highways Team look after 697 miles of roads, 21,556 streetlights, 881 structures including bridges and retaining walls, 44,000 road gullies (drains), 362 miles of footways, 74 miles of cycleways and lots more besides. We are committed to delivering a safe, sustainable, and efficient transport network that meets the needs of our residents, supports local growth, and protects our environment. We continue to deliver projects that improve road safety, reduce congestion, promote active travel, and maintain our infrastructure.

And on top of this, there's the business as usual of helping improve North Somerset residents’ lives through adult social care, libraries, children's services, highways and transport, open spaces and much more. No two days will ever be the same!

In this role, you will be focused on planning and implementing communications activity to support the Highways team to a professional standard. You will be responsible for devising, delivering and evaluating planned, coordinated and effective communications activities to meet the Highway’s Team’s objectives. You will look for creative ways to tell their story, promote all the varied and good work they do and respond reactively when required. You will use skills you’ve gained through academic or professional qualifications and practical experience.

Key Responsibilities:

• Public Relations.
• Digital communications.
• Campaign planning.
• Media liaison.
• Internal communications.

Valid driving licence and own transport, or be able to provide alternative, suitable method of travel is an essential condition for this role.

This role is based at Town Hall in Weston-super-Mare.

Work Style.

At North Somerset Council, we offer a hybrid working environment based on four distinct work styles. Depending on the role and personal circumstances, you will fall into one of these categories. However, please note that during the induction period, it may be necessary to spend more time in the office to support your learning and development. We are flexible and open to discussions about your preferred working style, and if you wish to be in the office more frequently, this can be negotiated.

This role falls into the category of Mobile/Field Worker which means you can expect to work in the following way:

• 0-1 day in the office per week.
• Includes field workers who primarily work remotely.
• Comes into the office for meetings or focused work. Virtual connections with the team are essential, with portable technology supporting work on the go.

About You.

We are looking for an individual who is passionate and creative about marketing and communications, and who possesses the following skills and experience:

Essential Criteria:

• Degree in a relevant discipline or equivalent experience of working in a marketing and/or communications role.
• Experience of using MS Office products, social media, web/video content editing and able to adapt quickly to using new software.
• Able to research, develop, deliver and monitor communications and marketing activities – including writing communications plans and reporting on their effectiveness.
• Excellent standards of writing to suit the audience with attention to detail and strong visual presentation skills.
• Ability to manage/organise own work to meet agreed deadlines.

Desirable Criteria:

• Up to date knowledge of digital and marketing channels and professional standards.
• Experience of working with senior officers and/or councillors, partner organisations and the media and able to develop and maintain positive working relationships.

What We Offer.

At North Somerset Council, we value our employees and provide a supportive and inclusive work environment.

We Offer:

• Competitive salary and benefits.
• Flexible working arrangements.
• Local Government Pension.
• Opportunities for professional development.
• Inclusive Staff groups including Carers, Disabled, LGBTQ+, REACH (Race, Ethnicity, and Cultural Heritage), and Young Staff Forums.
• Opportunity to purchase up to an additional 10 days annual leave each year.
• Dedicated in house Wellbeing Team.
• Salary sacrifice Cycle to Work and Electric Vehicle schemes.

Further details of our excellent rewards package can be found in our Benefits booklet.

How To Apply.

If you share our vision and values and are ready to make an impact to North Somerset, please select the apply online button below. If you are interested in this exciting opportunity, please submit your application by 11.59pm on the application closing date. When completing our online application form, please detail how you meet the essential criteria for the role.

Contact Information.

For further information about the role, please contact Deborah Porter, Deputy Head of Communications at Deborah.Porter@n-somerset.gov.uk or 07385 373110.

Important Information.

As a Disability Confident Leader, we guarantee to interview all disabled applicants who meet the essential criteria for the job role.

Interview date: Monday 15 June 2026.

Please note: We are currently only able to accept applications from candidates who have full permission to work in the UK and are unable to provide Sponsorship for this role.

Equal Opportunities.

At North Somerset Council we want all our employees to feel valued and appreciated. We aim to ensure equality of opportunity and prevent discrimination irrespective of your sex, gender identity, sexual orientation, religion or belief, race, age, disability, including neurodiversity, if you are married or in a civil partnership or are pregnant or currently on maternity leave. We strive to create a workplace that reflects the communities we serve and where everyone feels empowered to bring their full, authentic selves to work.

We are committed to safeguarding and promoting the welfare of children and young people and expect all our staff and volunteers to share this commitment.

We reserve the right to close this advertisement early or extend the closing date depending on the number of applications received.