Licensing Team Leader (P00222)

Licensing Team Leader (P00222)

Starting salary £50,696 pro rata with progression to £53,953 pro rata through annual increments subject to satisfactory service (inclusive of outer fringe allowance)

25 hours per week (hybrid working)

Permanent contract


We’re looking for a proactive and enthusiastic senior professional to guide the service functions within regulatory services. This is an exciting new opportunity to manage up to three professional officers, perfect for those experienced officers looking at stepping into management. The Team covers a specialist area of Licensing.

Key responsibilities:
The Team Leader will support the Regulatory Services Manager in the delivery of their area of specialism and is responsible for providing technical support to the team. The post holder will also undertake proactive and reactive work, responding to a range of service requests.

The post holder will have managerial responsibility for professional and technical staff, and the delivery of the work programme to ensure that all service objectives, targets and service levels are understood, monitored and performed by all members of the team.

The post holder with work in collaboration with other services, and the senior management team to ensure services are aligned to the achievement of the Council’s aims and objectives.

What We’re Looking For:
We’re seeking an enthusiastic and capable professional with proven experience in service delivery. A track record of seeing complex cases through to conclusion and seeking service improvements. You’ll bring excellent technical knowledge, a passion for your service area with excellent time management skills and an innovative approach.

This is a high-impact role at the heart of a prominent public-facing service, offering the opportunity to shape standards across the borough.

You will have a full UK driving licence and access to a vehicle.

The post is politically restricted.

About us:
Community is at the Heart of what we do. Welwyn Hatfield includes the two towns of Welwyn Garden City and Hatfield. The Council is ambitious about providing high quality services to residents in a modern, efficient and an effective way.

We know that in order to provide the best for our residents and visitors, we need to do the same for our people. We have set out to make our workplaces vibrant and happy places to be, places where our people feel safe, content and valued.

We can offer you a unique and attractive working environment in the heart of Welwyn Garden City, flexible working arrangements, access to electric pool cars, as well as the Local Government benefits including pension scheme and generous annual leave allowance. You can also see our full list of employee benefits on our careers site hereMy Rewards – Careers

Our CORE values — Collaborative, Open, Responsible, Excellent — underpin how we work and what we stand for.

For an informal conversation about the role, please contact Emma Walker Assistant Director Public Realm ate.walker@welhat.gov.uk

Please note we do not provide sponsorship for employment in the UK.

We recommend downloading the role profile as this will be unavailable once the vacancy closes.

Closing date for applications is 12 April 2026
Remote assessment will be held on 16 April 2026
Face to face interviews will be held on 23 April or 30 April 2026

Keywords:

Welwyn Hatfield, licensing, regulatory service, team leader, management, animal, taxi, alcohol, street trading, gambling, environmental health