Licensing Administrator
We are seeking a proactive and organised individual to join our Housing Standards Team as an Administrative Officer. In this key role, you will provide effective and efficient administrative support to ensure the smooth running of the team’s daily operations.
You will act as the first point of contact for customer enquiries, delivering excellent customer service and ensuring timely responses in line with our service performance standards. A core part of the role involves administering landlord licensing schemes — including checking applications, sending reminders, issuing licences, and providing advice and support to applicants throughout the process.
The successful candidate will also be responsible for managing a range of financial administrative tasks. These include processing purchase orders, invoices, and payments through the council’s financial systems, as well as monitoring debtor reports and investigating outstanding payments.
This is an excellent opportunity for someone with strong organisational skills, attention to detail, and a commitment to high-quality service to make a real impact in a busy, supportive team environment.
Flexible working friendly – we offer hybrid working, a generous flexi-time scheme, and opportunity to work with your team to establish working hours to enable you to maximise your work-life balance.
About You
You will identify with our organisational values of Pride, Ownership, Working Together and Ambition.
Our Benefits
Lancaster is a great place to work, as well as being part of something special you will also benefit from:
- Generous annual leave allowance
- Local Government Pension Scheme
- A range of employee benefits including discounted gym membership, cycle to work scheme, the opportunity to purchase extra time off, as well as discounts on days out, activities and retail.
Lancaster City Council has unanimously declared a climate emergency and will therefore work towards reducing carbon emissions to net-zero by 2030. As part of this role, you will be expected to participate and work towards reducing both carbon emissions and the impacts of climate change.
We are an Investor in People, Forces Friendly employer, and an Armed Forces Covenant committed organisation. We welcome applications from defence reserves and other members of our armed forces community. We are an inclusive employer and welcome applications from all parts of our community.
At Lancaster City Council we aim to have a diverse workforce that is representative of the district that we serve and provide a working environment where each employee feels able to bring their whole self to work. We welcome applications from all sections of our community and provide several supportive and inclusive workplace networks and safe spaces for employees to feel connected. Our workplace wellbeing strategy drives our commitment to staff wellbeing initiatives and ensuring that our organisation is a great place to work for all.
We are a disability confident committed employer.
Please note that due to the volume of applications we receive we are unable to update all applicants individually. If you do not receive a response from us within 2 weeks of the closing date, then your application will have unfortunately been unsuccessful in progressing to interview.
Interview date: w/c Monday 01 September 2025
Salary range
- £24,404 - £25,584 per year