Liaise Caseworker

Job Titles:

• Liaise Caseworker (x2)

Salary: £32,597-£35,412

Location: Lincolnshire (county-wide working)

Closing Date: 5th July 2026

Interviews: 15th July 2026

Liaise, the SEND Information, Advice and Support Service (IASS) for Lincolnshire, is looking to recruit two permanent Caseworkers to join our friendly, dedicated and experienced team.

Liaise Caseworkers provide free, confidential and impartial information, advice and support to children, young people and their parents and carers on matters relating to SEND. The role includes working on the Liaise advice line and managing an active caseload, offering tailored support to meet individual needs.

Due to recent changes in immigration law in the UK we are unable to offer skilled worker visa sponsorship for this role as it does not meet the requirements.

In addition, the role involves:

• Delivering workshops and training to professionals, parents, children and young people
• Promoting the Liaise service across Lincolnshire
• Supporting the ongoing development of the service to ensure it continues to meet IASS National Minimum Standards

The successful candidates will have:

• A sound understanding of current SEND practice and relevant legislation
• Excellent interpersonal and communication skills (both written and verbal)
• Strong listening skills, empathy and the ability to build positive relationships
• The ability to remain impartial, manage challenging situations and use negotiation and mediation skills effectively
• A flexible and adaptable approach to working with a wide range of families and professionals

The post holders will be required to work across Lincolnshire. You will also be expected to complete the necessary legal training as part of your professional development.

Please contact Sharon Schofield via email for an information chat or further information - sharon.schofield@lincolnshire.gov.uk

PLEASE NOTE: It is imperative that your personal statement clearly states why you have applied, how you meet the essential and desirable criteria for the role as set out in the Job Description (attached on LCC jobs Site) and what you feel you can bring to this role, the team and the wider County Council.

Please refer to our Job Information Pack here to support you in your application.

Please be advised that this position may be subject to a criminal record check.

On occasion we receive significantly more applications than expected for some vacancies and under such circumstances we reserve the right to bring forward the closing date of the advertisement. We therefore strongly advise you to apply for the role promptly to avoid disappointment should the closing date be brought forward. Please also note: once an application is submitted it is final and cannot be amended. If you withdraw your application, it cannot be reinstated and you will not be able to submit another application for that vacancy. If you have an issue with your submitted application, please contact recruitment@lincolnshire.gov.uk.

We operate a talent pool scheme whereby candidates who are not successful on this occasion may be considered for a period of up to 3 months for equal positions.

Lincolnshire County Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment.

A Smarter Working Employer

We have embraced new ways of working and hybrid working will be a feature of this role. You will be given a nominated contractual work base and you will be required to commute to this work base when necessary. Working arrangements regarding hybrid working will be discussed as part of the appointment process.

Our technology platform and equipment is very good enabling you to connect and collaborate remotely. We require that you have in place good connectivity, and we will discuss during the recruitment process if support with this is needed.

Fluency Duty

In accordance with Part 7 of the Immigration Act 2016 (Fluency Duty), the ability to converse at ease with customers and provide advice in accurate spoken English is essential for the post.

Our values – collaborative, adaptable, eco-conscious, supportive, and responsible – guide everything we do. We’re looking for candidates who share these values and bring them to life in their work, helping us build strong teams and make a real difference in the communities we serve.